Frequently requires lifting objects up to 30 pounds
Responsibilities
Provides members with prompt and courteous service and assistance
Replenishes, refills, stocks, and straightens merchandise. Ensures proper signage of merchandise
Keeps sales floor clean, neat, and fully organized
Replenishes milk, dairy, freezer, food, and non-food merchandise
Folds and organizes apparel, books, and other merchandise
Removes empty cardboard from the sales floor, shelves, display cases, and replenishes box bins. Uses cardboard baler to dispose of cardboard
Returns all returned and re-shop merchandise to the sales floor
Maintains all club policies and procedures
Performs other duties as assigned, including working in other departments as needed
Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures, and compliance
Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate
Ensure a safe and positive environment for our members and each other
Embrace inclusion and diversity, by working together with collaboration and respect
Work as a team to achieve goals
Maintain a friendly and positive attitude
Deliver service excellence through all points of contact. Resolve and deescalate to address every member concern
Daily commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA)
Work as a team to deliver GOLD club standards daily. Work with commitment and pride to deliver GOLD- Grand opening look daily
All items stocked and promotional plans executed. Maintain visible accurate signage. Clean and organized, inside and out
Understand how to access and read production and/or financial performance reporting for your department. See the connection between consistent execution and the positive impact it can have on the business