Recovery Clerk Full Time at BJ's Wholesale Club

Franklin, Massachusetts, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Must successfully complete required training and certification processes
Strong interpersonal skills and attention to detail required
Regular, predictable, full attendance is an essential function of this job
Ability to move about continuously on hard surfaces most of the time
Frequently requires bending, climbing, crawling, pulling, reaching, stooping, and climbing ladders/step stools
Frequently requires lifting objects up to 30 pounds

Responsibilities

Provides members with prompt and courteous service and assistance
Replenishes, refills, stocks, and straightens merchandise. Ensures proper signage of merchandise
Keeps sales floor clean, neat, and fully organized
Replenishes milk, dairy, freezer, food, and non-food merchandise
Folds and organizes apparel, books, and other merchandise
Removes empty cardboard from the sales floor, shelves, display cases, and replenishes box bins. Uses cardboard baler to dispose of cardboard
Returns all returned and re-shop merchandise to the sales floor
Maintains all club policies and procedures
Performs other duties as assigned, including working in other departments as needed
Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures, and compliance
Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate
Ensure a safe and positive environment for our members and each other
Embrace inclusion and diversity, by working together with collaboration and respect
Work as a team to achieve goals
Maintain a friendly and positive attitude
Deliver service excellence through all points of contact. Resolve and deescalate to address every member concern
Daily commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA)
Work as a team to deliver GOLD club standards daily. Work with commitment and pride to deliver GOLD- Grand opening look daily
All items stocked and promotional plans executed. Maintain visible accurate signage. Clean and organized, inside and out
Understand how to access and read production and/or financial performance reporting for your department. See the connection between consistent execution and the positive impact it can have on the business

Skills

Key technologies and capabilities for this role

Customer ServiceMerchandise StockingSales Floor MaintenanceInventory ReplenishmentRetail Organization

Questions & Answers

Common questions about this position

What benefits does BJ's Wholesale Club offer?

BJ's offers weekly pay, eligible free BJ's Inner Circle and Supplemental memberships, generous time off including vacation, personal, holiday, sick, bereavement, and jury duty leave, benefit plans with three medical plans, HSA, two dental plans, vision, flexible spending, and a 401(k) with company match (eligibility varies).

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What skills or qualities are important for the Recovery Clerk role?

Key qualities include providing prompt and courteous service, maintaining a clean and organized sales floor, acting with honesty and integrity, embracing inclusion and diversity, working collaboratively as a team, and delivering GOLD Member Standards like Greet, Anticipate, Appreciate.

What is the company culture like at BJ's Wholesale Club?

BJ's fosters a collaborative and inclusive environment where team members can learn, grow, and be authentic, emphasizing flawless execution, accountability, honesty, integrity, teamwork, speed, agility, innovation, and commitment to outstanding member service.

What makes a strong candidate for this Recovery Clerk position?

A strong candidate demonstrates commitment to member service excellence, ability to keep the sales floor clean, stocked, and organized, teamwork, a positive attitude, and adherence to club policies and GOLD standards.