Crowdstrike

QA/Operations Engineer III (Remote)

United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
CybersecurityIndustries

Requirements

Candidates should possess over 4 years of hands-on manual QA testing experience, including test case creation, execution, and defect management. A basic understanding of DevOps practices, experience with infrastructure as code tools like Terraform or Ansible, and proficiency in test management tools such as TestRail or Xray are required. The role also demands excellent problem-solving and communication skills, a solid understanding of software testing methodologies, exposure to CI/CD processes and tools like Jenkins or Git, familiarity with Python and shell scripting, and experience in an Agile development environment. Comfort working with Windows, Linux, and Mac operating systems is also necessary.

Responsibilities

The QA/Operations Engineer will be responsible for maintaining and owning test infrastructure and test execution, including analyzing test results, responding to monitoring system alerts, and escalating issues. Key duties involve managing system OS image creation, administering lab machines (physical and virtual), and updating golden images. The role also includes investigating and troubleshooting test case failures or product crashes, tracing root causes to application compatibility or environment issues, and working with engineers to resolve problems. Failures will be escalated to product development teams if reproducible and traceable to the company's software. The engineer will also remediate endpoint systems to ensure maximum uptime of the test environment and perform manual test case execution for environment validation.

Skills

QA
Operations
Test Infrastructure
Test Execution
Troubleshooting
System OS Image Creation
Application Compatibility
Environment Troubleshooting
Monitoring Systems
Root Cause Analysis

Crowdstrike

Cloud-native endpoint security solutions provider

About Crowdstrike

CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.

Austin, TexasHeadquarters
2011Year Founded
$468MTotal Funding
IPOCompany Stage
Enterprise Software, CybersecurityIndustries
5,001-10,000Employees

Benefits

Competitive Employee Stock Purchase Plan
Remote-friendly culture
Market leader in compensation and equity awards
Competitive vacation and flexible working arrangements
Comprehensive health benefits + 401k plan
Paid Parental Leave, including adoption
Wellness programs
Professional development and mentorship opportunities
Open offices have stocked kitchens, coffee, soda and treats

Risks

Increased competition from companies like Lumos could challenge CrowdStrike's market share.
Recovery from last year's outage may still affect customer trust and future sales.
Pressure to demonstrate ROI by 2025 could challenge CrowdStrike's financial transparency.

Differentiation

CrowdStrike's Falcon platform offers cloud-native endpoint security solutions, a key differentiator.
The company serves 44 of the Fortune 100, showcasing its strong market presence.
CrowdStrike's proactive threat hunting sets it apart in cybersecurity threat detection.

Upsides

Partnership with SonicWall opens new SMB market segment for CrowdStrike.
Recognition as a leader in ransomware prevention boosts CrowdStrike's market credibility.
Gamified learning initiatives help address cybersecurity skills gap, benefiting future talent pipeline.

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