QA Analyst Lead at Welocalize

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Artificial Intelligence, LocalizationIndustries

Requirements

Bachelor's degree in Computer Science, Data Science, Linguistics, Computational Linguistics, or a related field
Prior experience in a leadership role within a data annotation or machine learning team
Proven track record of team management, mentorship, and performance optimization
Strong analytical skills with the ability to derive actionable insights from data
Deep understanding of machine learning models, data annotation, and quality assurance
Excellent communication and interpersonal skills
Technical prowess in machine learning and natural language processing
Strong leadership skills to guide and mentor teams
Experience with English US data sets (experience with translation or multi-lingual data sets advantageous)

Responsibilities

Lead, mentor, and grow a team of data annotators and quality analysts
Ensure team members are trained, informed, and adhere to company standards and best practices
Oversee team performance, set goals, and conduct regular evaluations
Collaborate with senior management to define strategic goals and deliverables
Allocate resources and tasks efficiently among team members
Act as a bridge between the annotation team and other departments, ensuring effective communication
Oversee quality assurance processes and set benchmarks for performance and accuracy
Review and approve detailed reports on findings prepared by team members
Drive continuous improvement initiatives within the team based on analytics and performance metrics
Stay updated with the latest in machine learning, data annotation, and natural language processing
Address complex technical challenges faced by the team
Provide guidance on advanced annotation techniques and quality analysis
Guide the team in applying best practices in NLP and linguistics
Ensure consistent linguistic accuracy across all processed and annotated data

Skills

Machine Learning

Natural Language Processing

Data Annotation

Quality Assurance

Linguistics

NLP

Data Analysis

Team Leadership

Welocalize

Provides AI-driven content localization services

About Welocalize

Welocalize assists businesses in enhancing customer engagement by providing localized content that meets the cultural and linguistic needs of different regions. Their AI-enabled Service Delivery Platform, OPAL, streamlines the translation and approval processes, allowing companies to reduce costs and improve efficiency. Unlike competitors, Welocalize leverages AI and automation to deliver services more effectively, resulting in better business outcomes for clients. The company's goal is to empower businesses to connect with international customers through advanced localization solutions.

New York City, New YorkHeadquarters

1997Year Founded

$33.1MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Accident Insurance

Critical Illness Insurance

Hospital Indemnity Insurance

Telemedicine Benefit

Paid Sick Time

Paid Holidays

Employee Assistance Program

Mileage Reimbursement

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Voluntary Life Insurance

401(k) Retirement Plan

Risks

Competition from AI-driven tools like DeepL and Google Translate threatens market share.

Rapid AI advancements may commoditize basic translation services, pressuring differentiation.

Economic uncertainties in key industries could reduce spending on localization services.

Differentiation

Welocalize's OPAL platform uses AI to streamline translation and content adaptation processes.

The company offers specialized linguistic validation services for clinical trials and healthcare.

Welocalize's TranslationRater™ plugin for ChatGPT enhances translation quality assessment capabilities.

Upsides

Growing demand for AI-driven localization boosts Welocalize's market opportunities.

Rising interest in multilingual e-learning aligns with Welocalize's expertise.

Healthcare sector's AI integration offers new service expansion opportunities for Welocalize.

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