Q2C Operations PMO and Transformation Lead at Hewlett Packard Enterprise

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

10+ years of experience in PMO, transformation, or business operations roles, preferably in Q2C or similar domains and working in a global role
Proven track record of leading large-scale transformation programs with measurable outcomes
Strong understanding of automation, AI, and process optimization methodologies
Expertise in program governance, executive reporting, and stakeholder management
Excellent communication, leadership, and influencing skills
Experience in global deployments and working with cross-cultural teams

Responsibilities

Lead the Q2C PMO function, managing a portfolio of strategic initiatives across automation, AI, and process optimization
Establish and maintain governance frameworks, cadence, and reporting mechanisms for executive visibility
Drive prioritization, resource alignment, and risk mitigation across programs
Own end-to-end delivery of transformation initiatives, ensuring alignment with business outcomes and POR
Partner with cross-functional teams (IT, Ops, Finance, Sales, etc.) to drive deployments and process improvements
Monitor KPIs and success metrics to ensure measurable impact and continuous improvement
Champion operational excellence by identifying and implementing best practices across Q2C processes
Drive standardization of tools, templates, and processes to enable scalability and consistency
Support quality initiatives and root cause analysis for process defects and improvement opportunities
Act as a change agent, driving adoption and engagement across global teams
Facilitate executive-level communications, steering committees, and stakeholder alignment
Develop and deliver change management strategies and training plans

Skills

Program Management

Portfolio Management

PMO

Transformation

Governance

Automation

Process Optimization

Risk Mitigation

Stakeholder Management

Executive Reporting

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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