PT Studio Host at Blink UX

Seattle, Washington, United States

Blink UX Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
UX Research, DesignIndustries

Requirements

  • Flexible schedule and availability to work evenings and weekends onsite (0-28 hours part-time)
  • 1+ year(s) of experience in a customer service role (e.g., administrative assistant, receptionist, server)
  • Additional experience in high-touch hospitality is ideal
  • Professional, positive, and friendly demeanor
  • Calm under pressure and able to adjust and pivot in a changing environment
  • Willing and able to lift 10-25 lbs (e.g., move lab furniture and deliveries)
  • Business casual attire and professional presentation
  • Self-managed and well-organized with the ability to multitask in a fast-paced environment
  • Excellent customer service and communication skills
  • Great attention to detail, able to anticipate needs, and enjoy helping people
  • Exceptional communication and organizational skills
  • Strong work ethic and upbeat personality
  • Experience with high-touch customer service

Responsibilities

  • Greet every visitor and ensure each person has an exceptional experience while at Blink's office
  • Exemplify Blink’s culture through actions, words, and presentation
  • Host research studies: greet and sign in participants for UX research studies; prepare paperwork; track attendance of participants and manage gratuities
  • Take responsibility for daily organization of the office: keep staff areas tidy; set up conference rooms for meetings; help arrange furniture for events, lab sessions, or client visits; load and unload the dishwasher, etc
  • Assist Studio Manager and office staff with additional administrative tasks as they come up day to day
  • Monitor studio security: sign in and sign out participants and clients; keep track of who is in the space; monitor guest use of restricted areas

Skills

customer service
communication
organizational skills
administrative tasks
receptionist duties
event setup

Blink UX

User experience research and design services

About Blink UX

Blink is a user experience research and design firm that helps companies create effective digital products and brand experiences. They focus on understanding the needs and behaviors of end-users through detailed research, which informs their design process. This ensures that the products they develop are not only functional but also resonate with users, enhancing their overall experience. Blink offers services such as UX consulting, usability research, design strategy, product design, and brand expression, making money by providing these specialized services to a range of clients, from startups to well-known corporations. What sets Blink apart from competitors is their evidence-driven design approach, where every design decision is supported by research and data. Their goal is to uncover insights and foster creativity to help organizations build engaging digital experiences that connect meaningfully with their customers.

Seattle, WashingtonHeadquarters
2000Year Founded
ACQUISITIONCompany Stage
VR & AR, DesignIndustries
201-500Employees

Benefits

Medical, dental, & vision
Paid time off
Retirement
Parental leave
Profit sharing
Growth and development
Working from home
Sabbatical

Risks

Leadership transition risk due to CEO Karen Clark Cole's retirement.
Increased competition in UX design space challenges Blink's market position.
Dependency on major clients like Amazon and Microsoft risks revenue fluctuations.

Differentiation

Blink's evidence-driven design ensures products resonate deeply with users.
The firm collaborates with top-tier companies like NASA and Microsoft.
Blink's user-centric approach enhances brand perception and user experience.

Upsides

Growing demand for UX design in AI-driven products boosts Blink's market potential.
Expansion of remote usability testing tools allows for diverse global user insights.
Integration of VR in UX design creates immersive experiences, enhancing Blink's offerings.

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