Provider Onboarding Specialist

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, EducationIndustries

Requirements

Candidates should possess a Bachelor's degree and 2-3 years of experience in onboarding, teaching, training, or facilitation, preferably in an education, healthcare, or remote setting. Strong communication, interpersonal, and customer service skills are essential, along with experience facilitating virtual training using platforms like Google Meet and Zoom, and familiarity with an LMS. Proficiency in Google Suite and tracking/management systems such as Zendesk or AirTable is required, as is the ability to adapt quickly to change. Experience in a fast-paced startup or a behavioral health company is a plus.

Responsibilities

The Provider Onboarding Specialist will lead weekly orientations, Q&A sessions, and provider meetings to support a smooth onboarding journey. They will deliver demos, coaching, and ad-hoc trainings, foster an inclusive and engaging environment, and keep training materials updated in partnership with SMEs. Responsibilities also include designing interactive sessions, tracking and reporting on attendance and engagement metrics, and identifying opportunities for peer mentoring and ongoing provider support.

Skills

Onboarding

Training

Facilitation

Adult Learning Principles

Interpersonal Skills

Collaboration

Communication

Presentation Skills

Remote Work

Healthcare

Parallel

Cross-platform software for remote access

About Parallel

Parallels Inc. provides software solutions that enable users to access and use applications and files across different devices and operating systems. Their main products include Parallels Desktop for Mac, which allows users to run Windows applications on Mac computers, and Parallels Remote Application Server, which offers remote access to applications and desktops from any device. Parallels also delivers virtual desktops and applications, making it easier for businesses and individuals to manage their IT needs. What sets Parallels apart from its competitors is its focus on seamless cross-platform functionality and user-friendly interfaces that enhance productivity. The company's goal is to provide flexible and secure access to technology, helping users work efficiently regardless of their device or operating system.

Renton, WashingtonHeadquarters

2006Year Founded

$12.1MTotal Funding

LATE_VCCompany Stage

Enterprise Software, CybersecurityIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Parental Leave

Flexible Work Hours

Tuition Reimbursement

Pet Insurance

Employee Discount

Risks

Increased competition from VMware and Citrix could impact Parallels' market share.

Security vulnerabilities in third-party components may affect customer trust.

Rapid evolution of Apple Silicon chips strains Parallels' development resources.

Differentiation

Parallels offers cross-platform solutions for seamless access across devices and operating systems.

Unique ability to run Windows on Apple Silicon Macs enhances Parallels' competitive edge.

Integration with IGEL App Portal expands Parallels RAS's reach and accessibility.

Upsides

Recognition in Gartner Magic Quadrant boosts credibility in the DaaS market.

Parallels Desktop 19's macOS Sonoma integration ensures compatibility with latest Mac OS.

Shift to subscription models provides predictable revenue and improves customer lifetime value.

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