Proposal/ Service Delivery Manager at IQVIA

Madrid, Community of Madrid, Spain

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Life SciencesIndustries

Requirements

3-5 years of prior relevant experience
Bachelor’s Degree in Life Science, Business Management or related field and 7 years’ experience in Contracts or Proposals or equivalent combination of education, training, and experience
Knowledge of CRO Industry
Excellent knowledge of Microsoft Excel, Word and understanding of costing models
Excellent knowledge of contract, proposals and budget processes and ability to interpret budgets and protocols
Strong analytical skills
Excellent verbal and written communication skills

Responsibilities

Coordinate and manage contracts, proposals and other designated processes for assigned customers to produce accurate and timely information
Prepare proposals and bids (RFP) in response to sales opportunities and manage and administer contracts
Manage the day-to-day contract, proposal and other designated processes for large complex contracts
Act as regional expert on contracts, proposals and/or other designated processes and key interface for client services, ensuring consistency in approach, metrics and format
Manage project requirements, identify discrepancies and interact with client services to resolve issues
Develop and implement processes with a primary focus on increasing customer satisfaction and creating efficiencies while maintaining consistency among all teams
Provide direction and strategy on projects and initiatives with minimal oversight to Global Contact Center
Maintain a focus and actively work towards attainment of all corporate goals (including revenue, sales, and employee retention) and implement strategies to achieve those goals
Support with development and negotiation of MSA
Develop in-depth understanding and be compliant to all processes and policies relating to the development of contracts and proposals
Act as primary internal client services team interface for all work coming to GCC, responsible for developing key relationships
Participate in bid defense, customer meetings and on task forces as required
Provide advice, support and guidance as needed and serve as a mentor to colleagues
Perform other duties as assigned

Skills

Key technologies and capabilities for this role

Contract ManagementProposal ManagementRFP ResponseBid ManagementProject ManagementMSA NegotiationProcess DevelopmentClient Services

Questions & Answers

Common questions about this position

What is the salary for the Proposal/Service Delivery Manager position?

This information is not specified in the job description.

Is this role remote or office-based?

The role is based at the Madrid Center of Excellence office.

What skills and experience are required for this position?

Candidates need 3-5 years of prior relevant experience, a Bachelor's Degree in Life Science, Business Management or related field with 7 years in Contracts or Proposals, knowledge of CRO Industry, excellent Microsoft Excel and Word skills, understanding of costing models, contract/proposal processes, strong analytical skills, and excellent verbal/written communication.

What awards and recognitions has IQVIA received?

IQVIA is recognized by Great Place to Work as the second best company to work for in Spain (March 2018), on FORTUNE Magazine's World's Most Admired Companies list for the third year in a row, 2016 Scrip Awards as Best Full-service Provider CRO, and the 2016 Eagle Award from SCRS for the fourth year.

What makes a strong candidate for this Proposal/Service Delivery Manager role?

Strong candidates have 3-5 years of relevant experience in contracts or proposals within the CRO industry, a relevant degree with substantial experience, expertise in Microsoft tools and costing models, and strong analytical and communication skills.

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

Land your dream remote job 3x faster with AI

Try Jobo Free