Property Administrator (Real Estate & Customer Experience Coordinator) at Prologis

Miami, Florida, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, LogisticsIndustries

Requirements

Must be bilingual English/Spanish
3+ years of experience in administrative role, customer service, real estate or related field
Excellent communication and interpersonal skills, with a strong ability to build and maintain relationships with internal and external customers, team members, and external partners
Strong organizational and time management skills, with the capacity to prioritize tasks and meet deadlines, with a sense of urgency and follow-through
Good mathematical and analytical skills
Proficient knowledge of Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook)
Positive, proactive work ethic and attention to detail
Show tact, discretion, confidentiality and good judgment in handling sensitive and confidential matters and documentation
Preferred
Valid driver’s license and the ability to travel to multiple properties
Knowledge of CRM systems such as Yardi, Salesforce
Familiarity with real estate processes and documentation, such as purchase agreements, leases, and property management responsibilities

Responsibilities

Provide operational and communications support to enable the CET to dedicate more time to meeting their customers’ needs
Coordinate customer support requests & maintain customer payment information and provide actionable insights for the CET
Coordinate and maintain vendor contracts and payments. Prepare annual payment schedules for tenant distribution
Maintain accurate records for a variety of areas including utility meters, lockboxes, fire alarm codes, and customer contact information
Review and post monthly rent charges & enter work order tickets and process accounts payable in various programs
Work with property manager (Real Estate & Customer Experience Mgr), maintenance technician, and vendors to coordinate the completion of work when maintenance requests are received or solve property management issues
Adhere to Company property management policies and procedures, codes, regulations and governmental agency directives. Maintain compliance by ensuring all property records are maintained in accordance with all legal requirements and Company policies and/or practices

Skills

Key technologies and capabilities for this role

Customer SupportVendor ManagementAccounts PayablePayment ProcessingRecord KeepingRent PostingWork Order ManagementContract CoordinationData MaintenanceAdministrative Support

Questions & Answers

Common questions about this position

What experience is required for the Property Administrator role?

Candidates must have 3+ years of experience in an administrative role, customer service, real estate, or a related field, along with being bilingual in English/Spanish.

Is this position remote or office-based?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What skills are essential for success in this position?

Excellent communication and interpersonal skills to build relationships, plus strong organizational and time management skills to prioritize tasks and meet deadlines are required.

What kind of team and work environment can I expect?

You'll join a Customer Experience Team (CET) in a fast-paced, customer-centric environment managing 10 million square feet of industrial buildings, serving diverse customers from major e-commerce logistics to smaller operations.