Project Leader, PMO at Abbott

Alameda, California, United States

Abbott Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical Devices, DiagnosticsIndustries

Requirements

  • Experience in program leadership for complex projects, particularly in digital customer experience, operational efficiencies, or healthcare technologies like CGM
  • Ability to work with cross-functional teams including IT, R&D, Commercial, Clinical, Regulatory, Quality, and Manufacturing
  • Strong skills in project planning, scheduling, budgets, risk/issue monitoring, and reporting
  • Capability to harmonize strategies and integrate efforts across multiple projects
  • Proficiency in big picture thinking, problem-solving, and driving clear communication in cross-functional settings
  • Experience coordinating with project owners, functional managers, and senior management to prioritize activities, balance resources, and meet business needs
  • Ability to serve as a connection between execution teams and management, escalating issues, simplifying communications, and confirming strategic rationale/value proposition
  • Onsite availability in Alameda, CA

Responsibilities

  • Lead projects to deliver unified, consistent, and best-in-class digital customer experience for FreeStyle Libre platform, improving NPS, acquisition, retention, and key metrics
  • Manage specific projects such as improving operational efficiencies in complaint investigations, reducing average handling time of customer calls, and automating warranty replacement handling
  • Work with cross-functional teams to set strategy, evaluate ideas, prioritize features, define releases, manage product roadmap, timelines, and budget
  • Coordinate with ADC and Abbott team members worldwide and report project status/progress to senior management
  • Harmonize strategies and integrate efforts across multiple projects
  • Work closely with functional Project Managers, Product Owners, and Subject Matter Experts from various functions
  • Lead project planning, scheduling, budgets, risk/issue monitoring, and reporting; execute programs to completion and ensure successful market entry
  • Ensure big picture thinking and problem-solving in project execution; drive clear communication and issue resolution
  • Coordinate prioritization of activities across programs to balance resources, deliverables, schedule, and business needs
  • Act as the connection between project teams and management: escalate issues, take action on direction shifts, and simplify communications
  • Confirm ongoing strategic rationale and value proposition for projects

Skills

Project Management
Program Management
PMO
Digital Customer Experience
Stakeholder Management
Leadership

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters
1888Year Founded
IPOCompany Stage
HealthcareIndustries
10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.
Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.
Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.
Abbott's microfluidic devices streamline diagnostic processes efficiently.
Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.
Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.
Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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