Project Leader, PMO at Abbott

Alameda, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Ability to harmonize strategies and integrate efforts across multiple projects
Experience working closely with functional Project Managers, Product Owners, and Subject Matter Experts from IT, R&D, Commercial, Clinical, Regulatory, Quality, Manufacturing, and other functions
Capability to lead project planning, scheduling, budgets, risk/issue monitoring, and reporting
Proficiency in executing programs to completion and assuring successful market entry
Skills in big picture thinking and problem-solving for project execution
Strong drive for clear communication and issue resolution in cross-functional problem solving
Ability to coordinate with Project Owners, functional managers, and management to prioritize activities, balancing resources, deliverables, schedule, and business needs
Competence in serving as the connection between project execution teams and management, including escalating issues, seeking support, taking action on shifts in direction, and simplifying communications
Expertise in confirming ongoing strategic rationale and value proposition for projects

Responsibilities

Program leadership of projects delivering unified, consistent, and best-in-class digital customer experience for FreeStyle Libre platform customers
Drive complex projects to improve NPS, acquisition, retention targets, and other key experience metrics
Lead projects such as improving operational efficiencies in complaint investigation processes, reducing average handling time of customer calls by improving data access, and automating warranty replacement handling
Work with cross-functional teams to set strategy, evaluate ideas, prioritize features, define releases, manage product roadmap, timelines, and budget
Coordinate with cross-functional ADC and Abbott team members worldwide
Report project status and progress to ADC senior Management

Skills

Key technologies and capabilities for this role

Project ManagementProgram LeadershipPMODigital Customer ExperienceStakeholder Management

Questions & Answers

Common questions about this position

What benefits does Abbott offer?

Abbott provides free medical coverage in the Health Investment Plan (HIP) PPO medical plan, an excellent retirement savings plan with high employer contribution, tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit for earning a bachelor’s degree.

Is this position remote or onsite?

This is an onsite opportunity in Alameda, CA.

What are the key responsibilities of the Project Leader role?

The role involves program leadership for projects delivering unified digital customer experiences, driving complex projects to improve NPS, acquisition, retention, operational efficiencies, reduce call handling time, and automate warranty processes, while managing strategy, roadmaps, timelines, budgets, and reporting to senior management.

What is the company culture like at Abbott?

Abbott emphasizes work that matters, growth, learning, caring for yourself and family, being your true self, career development in an international company, and is recognized as a great place to work, one of the most admired companies, and best for diversity, working mothers, female executives, and scientists.

What makes a strong candidate for this Project Leader position?

Strong candidates will have experience leading cross-functional teams on complex projects, managing product roadmaps, timelines, budgets, and strategies, particularly in digital customer experience or healthcare technologies like CGM.

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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