Project Leader, PMO at Abbott

Alameda, California, United States

Abbott Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical DevicesIndustries

Requirements

  • Ability to harmonize strategies and integrate efforts across multiple projects
  • Experience working closely with functional Project Managers, Product Owners, and Subject Matter Experts from IT, R&D, Commercial, Clinical, Regulatory, Quality, Manufacturing, and other functions
  • Capability to lead project planning, scheduling, budgets, risk/issue monitoring, and reporting
  • Proficiency in executing programs to completion and assuring successful market entry
  • Skills in big picture thinking and problem-solving for project execution
  • Strong drive for clear communication and issue resolution in cross-functional problem solving
  • Ability to coordinate with Project Owners, functional managers, and management to prioritize activities, balancing resources, deliverables, schedule, and business needs
  • Competence in serving as the connection between project execution teams and management, including escalating issues, seeking support, taking action on shifts in direction, and simplifying communications
  • Expertise in confirming ongoing strategic rationale and value proposition for projects

Responsibilities

  • Program leadership of projects delivering unified, consistent, and best-in-class digital customer experience for FreeStyle Libre platform customers
  • Drive complex projects to improve NPS, acquisition, retention targets, and other key experience metrics
  • Lead projects such as improving operational efficiencies in complaint investigation processes, reducing average handling time of customer calls by improving data access, and automating warranty replacement handling
  • Work with cross-functional teams to set strategy, evaluate ideas, prioritize features, define releases, manage product roadmap, timelines, and budget
  • Coordinate with cross-functional ADC and Abbott team members worldwide
  • Report project status and progress to ADC senior Management

Skills

Project Management
Program Leadership
PMO
Digital Customer Experience
Stakeholder Management

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters
1888Year Founded
IPOCompany Stage
HealthcareIndustries
10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.
Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.
Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.
Abbott's microfluidic devices streamline diagnostic processes efficiently.
Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.
Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.
Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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