Programme Delivery Lead at Multiverse

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

EdTech, Technology, EducationIndustries

Requirements

5+ years professional work experience including 2+ years of people management experience, having managed mid to large size teams (5 reports +) in a fast-paced, customer-centric environment
Track record of motivating a team and holding them accountable to key metrics through hands-on people management, strong written and verbal communication, and proactive data review
Results-oriented with a data-driven approach, comfortable using data to drive decision making and hold people accountable to achieve outstanding results
Strong problem-solving skills with resilience and determination to deliver results
Team player who collaborates well with peers and manager, transparent about successes and challenges, always looking for learnings and ways to improve processes, proactively reflects with manager, and seeks input and feedback on proposals and decisions

Responsibilities

Manage a team of instructors, taking full ownership of their performance, development, and engagement
Create an inclusive and psychologically safe team environment fostering a culture aligned with Multiverse values
Take full responsibility for your team’s development and care deeply about them as people, not just employees
Provide clarity for your team by setting clear expectations, communicating a compelling vision, and explaining the why behind everything asked of them
Set clear team goals that align with broader Delivery goals, ensuring your team achieves all performance targets
Drive the engagement of your team through communication, feedback, recognition, and development
Promote a culture of continuous improvement, coaching your team to surface and solve problems themselves
Leverage observation and feedback to drive performance and development, ensuring instructors provide a quality Apprentice experience leading to timely programme completion
Empathetically advise your team on People policies, accurately and in a timely manner
Conduct regular performance assessments in line with Multiverse’s semi-annual performance process, setting goals, and providing constructive feedback to drive growth and maintain high standards
Build a high-performing team including supporting recruiting, onboarding, or reskilling processes as needed, as well as supporting transitions of instructors from other programs
Collaborate with key business stakeholders and cross-functional teams to ensure overall business success
Collaborate with the Coach Enablement team to drive initiatives related to learner and coach/instructor experience

Skills

Team Management

People Leadership

Performance Management

Team Development

Employee Engagement

Inclusive Leadership

Goal Setting

Vision Communication

Multiverse

Provides professional apprenticeships for workforce development

About Multiverse

Multiverse focuses on workforce development through professional apprenticeships, providing on-the-job training programs that help individuals gain skills for high-paying jobs and career advancement. The company operates in the United States and the United Kingdom, partnering with various organizations to tailor apprenticeship programs to meet specific employer and individual needs. Unlike traditional hiring methods, Multiverse's approach is designed to be equitable and accessible, allowing diverse talent to succeed. The company also offers ongoing support and mentorship to apprentices, ensuring they can navigate their career paths effectively. Multiverse's goal is to create a diverse group of future leaders by transforming the way talent is developed and nurtured.

London, United KingdomHeadquarters

2016Year Founded

$402.7MTotal Funding

SERIES_DCompany Stage

Social Impact, AI & Machine Learning, EducationIndustries

1,001-5,000Employees

Risks

Competition from universities offering flexible, career-focused programs may challenge Multiverse.

Rapid AI development could outpace Multiverse's training program updates.

Economic downturns may reduce corporate spending on training, impacting revenue.

Differentiation

Multiverse offers AI-powered apprenticeships, a unique alternative to traditional university education.

The company partners with diverse industries, enhancing workforce skills through tailored programs.

Multiverse's acquisition of Searchlight boosts its AI capabilities and competitive edge.

Upsides

Partnership with Microsoft aims to skill 1 million people in AI by 2025.

Recent leadership appointments focus on financial growth and curriculum development.

AI-Powered Productivity apprenticeships are accredited and eligible for public funding in the UK.

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