Payroll Specialist
GroqFull Time
Mid-level (3 to 4 years)
Candidates must possess at least 6 years of hands-on experience in entertainment payroll, production accounting, or a related operational finance role. Familiarity with union and non-union payroll processes, production incentives, and episodic production workflows is required. Experience using or supporting tools such as SmartAccounting, PSL, MediaWeb, or Cast & Crew is necessary. Exceptional communication skills, the ability to explain complex concepts to non-technical users, and the capacity to manage multiple clients, timelines, and competing priorities calmly and clearly are essential. A strong documentation, training, and knowledge-sharing mindset, along with comfort working independently in a fast-paced, fully remote team environment, are also required.
The Production Accounting Specialist will lead client onboarding for Wrapbook's production accounting tools, ensuring seamless setup and strong early adoption. They will provide expert guidance on payroll configuration, production accounting workflows, and best practices throughout the onboarding lifecycle. This role involves acting as the primary point of contact for client-side production accounting questions during implementation and early use, and running training sessions and technical walkthroughs. The specialist will respond to integration challenges, provide workflow consultation in collaboration with internal teams, and translate common client questions into scalable resources. They will share customer feedback with internal teams to support product iteration and improved client experience, and help transition accounts to long-term success and support teams with clean documentation and handoff clarity.
Digital payroll and production management platform
Wrapbook offers a digital payroll and production management platform tailored for the entertainment industry, serving clients like film and TV production companies. The platform simplifies payroll by allowing users to collect timecards through an app, generating smart timecards that ensure compliance with industry standards. It stands out from competitors by integrating with accounting software like QuickBooks, streamlining financial management. The goal of Wrapbook is to provide a fast and secure way to manage payroll and production needs, reducing administrative burdens for its clients.