Product Support Solutions Specialist | Aftermarket at Beta Technologies

South Burlington, Vermont, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Aviation, Electric Aviation, DefenseIndustries

Requirements

Bachelor's degree in Engineering, Aviation Technology, or related technical field, or equivalent work experience
5+ years of aviation industry experience with focus on technical contract administration or similar technical focal responsibilities
Demonstrated experience serving as technical point of contact for aviation contracts, preferably in aftermarket services, maintenance, or component support
Experience in technical customer support, aircraft maintenance, spare parts management, warranty administration, or technical training services
Strong understanding of aviation technical documentation, specifications, and regulatory requirements
Proven ability to coordinate technical input across multiple internal teams and communicate effectively with external technical stakeholders
Experience with contract compliance monitoring and technical performance tracking
Excellent written and verbal communication skills with ability to translate technical requirements into contract language
Strong organizational skills and attention to detail for managing multiple contract relationships simultaneously

Responsibilities

Define technical requirements and specifications for comprehensive aftermarket and sustainment solutions
Collaborate closely with the Legal team to develop foundational and future aftermarket and sustainment products and services contracts for Commercial, Defense and Component sales teams
Support Component, Commercial and Defense Sales team purchase agreement closure by developing technical specifications for product support agreements, ensuring customers receive comprehensive aftermarket and sustainment solutions that complement their aircraft acquisitions
Coordinate technical input and feedback from internal engineering, maintenance, and support teams to support Commercial, Defense and Component Sales teams as requested during contract product support agreement negotiations and modifications
Serve as technical liaison for Commercial, Defense, and Component Sales teams to clarify technical requirements, specifications, and service level expectations for technical support, field support, maintenance services, spare parts fulfillment, warranty terms, and training services
Collaborate with internal technical teams to ensure contract deliverables align with technical capabilities and regulatory requirements
Support contract compliance activities by monitoring technical performance against guaranteed service levels and specifications
Provide technical review and input for contract modifications, change orders, and service amendments
Collaborate with Program Management to maintain technical documentation and specifications required for contract execution and customer deliverables
Provide technical contract expertise in customer meetings, technical reviews, and contract performance discussions as requested by Commercial, Defense, and Component Sales teams

Skills

aviation industry experience

technical specifications

product support agreements

customer support

maintenance

spare parts

warranty

training

contract negotiation

sales coordination

engineering collaboration

Beta Technologies

Develops eVTOL aircraft and charging systems

About Beta Technologies

BETA Technologies develops electric vertical take-off and landing (eVTOL) aircraft and the charging infrastructure needed to support them. Their eVTOL aircraft are designed for both passenger and cargo transport, providing a sustainable alternative to traditional air travel. The company also installs and maintains charging systems, ensuring that clients have the necessary support for electric flight. BETA Technologies stands out from competitors by offering a comprehensive solution that includes both the aircraft and the infrastructure, catering to commercial airlines and logistics companies. The goal of BETA Technologies is to make air travel greener, safer, and more efficient, contributing to a significant reduction in carbon emissions in the aerospace sector.

South Burlington, VermontHeadquarters

2017Year Founded

$1,171.2MTotal Funding

SERIES_CCompany Stage

Automotive & Transportation, Energy, AerospaceIndustries

501-1,000Employees

Risks

Increased competition from companies like ORB Aerospace could impact Beta's market share.

Dependence on state funding poses risks if government priorities shift away from electric aviation.

Rapid technological advancements could render Beta's offerings obsolete without continuous innovation.

Differentiation

Beta Technologies focuses on clean aviation with electric aircraft and propulsion systems.

The company offers a comprehensive eVTOL ecosystem, including aircraft and charging infrastructure.

Beta Technologies targets commercial airlines and logistics companies for sustainable air transport solutions.

Upsides

Beta Technologies raised $318 million in Series C funding in October 2024.

The FAA's updated eVTOL certification processes benefit Beta Technologies' aircraft approval.

Increased interest in urban air mobility drives demand for Beta's eVTOL aircraft.

Land your dream remote job 3x faster with AI

Try Jobo Free