Technical Support Specialist
SkioFull Time
Junior (1 to 2 years)
Cracow, Lesser Poland Voivodeship, Poland
Key technologies and capabilities for this role
Common questions about this position
This is a hybrid position requiring 3 days per week in the office.
Benefits include paid time off, year-end break with fully paid days off during the last week of the year, up to 12 weeks paid parental leave, up to 4 days paid volunteer time annually, My Benefit platform/Multisport card, and tax deductions.
Required skills include experience in providing customer support, excellent English communication (oral and written), strong customer service focus and problem-solving ability, good computer software skills and Internet capabilities, ability to work independently and in a team, and flexibility in working hours including shifts in a 24/7 environment.
This information is not specified in the job description.
Strong candidates will have customer support experience, excellent English communication skills, a strong customer service focus with problem-solving abilities, good computer skills, teamwork and independent working capabilities, and flexibility for shift work in a 24/7 environment.
Specializes in replacement windows and doors
Renewal by Andersen specializes in replacing windows and doors for homeowners looking to improve their homes. They offer a variety of styles and colors, focusing on high-quality, energy-efficient products. The process begins with a consultation where customers can use an Augmented Reality tool to visualize how different options will look in their homes. After selecting products, precise measurements are taken for a custom fit, and professional technicians handle the installation. This company stands out from competitors by providing a complete service from consultation to installation, ensuring customer satisfaction. Their goal is to enhance the aesthetics, functionality, and energy efficiency of homes while maintaining a strong reputation for quality, as shown by their awards.