Intraocular Lens (IOL) Product Specialist - Alcon

Employment Type: Full-time

Position Overview

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As an Intraocular Lens (IOL) Product Specialist, you will work closely with Surgical Account Managers to implement clinical and technical launch initiatives for new products. In this role, you will be trusted with delivering post-launch presentations, providing training and support for refractive intraocular lenses (IOLs), and communicating advanced knowledge of cataract-refractive procedures and surgical techniques. The specialist supports business relations with accounts and surgeons, focusing on clinical and technical products, and contributes to both regional and national sales targets.

Responsibilities

A typical day in this role will include:

• Develop and implement regional tactical plans for new product launches in collaboration with Surgical Account Managers.
• Deliver educational presentations on new products to customers and support the sales process.
• Train physicians, clinical personnel, and OR staff on Alcon ATIOL and base lenses, ensuring successful patient outcomes.
• Provide ongoing support on patient selection, biometry calculation, keratometry, IOL selection, and reimbursement.
• Foster the perception of Alcon’s products as top-of-the-line through targeted account planning and clinical competence.
• Assist Account Managers in implementing business plans and identifying further training and support needs for customers.
• Complete administrative tasks promptly, including CRM updates.
• Liaise with key target accounts to increase business potential through practice development initiatives and clinical expertise.
• Support the execution of regional marketing plans, focusing on limited market releases and targeted initiatives.
• Respond quickly to customer requests, including weekend and evening work travel for conferences and meetings.

Requirements

• University Degree required.
• 3-5 year Pharmaceutical, Medical or Surgical Sales experience preferred (experience in Surgical Ophthalmic sales ideal).
• Advanced written and verbal communication skills.
• Independent, creative, and innovative problem solver who thrives on selling in a consultative selling environment.
• Able to quickly build confidence in customers despite not having long-term relationships as the key group (surgeons) have very high expectations. Low tolerance for mistakes (small customer base).
• Advanced presentation skills.
• Practice Development experience.
• Advanced optic skills (Optical function of the Eye) & ophthalmic surgery expertise; strong knowledge in diagnostic tests and cataract procedure.
• Computer literacy in MS Office environment and experience with a computerized sales administration system.
• Strong sense of business understanding with proven analytical ability, organization, and negotiating skills.
• Must reside in Quebec. Ideal candidates will reside in Quebec City or closely surrounding area.

How You Can Thrive at Alcon

• Join Alcon’s mission to provide top-tier, innovative products and solutions to enhance sight & enhance lives.
• Grow your career in a highly collaborative and diverse environment.

Company Information

• Alcon Careers
• See your impact at alcon.com.careers
• Chez Alcon, nous sommes motivés par l’important travail que nous réalisons pour aider les gens à voir avec clarté. Nous innovons avec audace, soutenons les progrès et agissons avec célérité en tant que chef de file mondial dans le domaine des soins oculaires. Ici, vous serez reconnu pour votre détermination et vos contributions, et envisagerez l’évolution de votre carrière comme jamais auparavant. Ensemble, nous dépassons les attentes pour avoir une incidence notab