[Remote] Product Specialist at Thumbtack

Philippines

Thumbtack Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Home Services, BiotechnologyIndustries

Skills

Key technologies and capabilities for this role

Product ManagementBug TriageUser Feedback AnalysisData AnalysisSalesforceSlackCommunication

Questions & Answers

Common questions about this position

What are the main responsibilities of a Product Specialist at Thumbtack?

Product Specialists triage bugs, respond to product inquiries via Slack and Tack (Salesforce), create data-driven insights, manage reports and audits, and collaborate cross-functionally to improve product performance and user experience.

What skills are essential for this Product Specialist role?

Key skills include staying well-versed in the Thumbtack product, critical thinking for addressing bugs and feedback, data analysis for insights and reports, and strong collaboration with cross-functional teams.

What is the compensation for the Product Specialist position?

This information is not specified in the job description.

Is this Product Specialist role remote or office-based?

This information is not specified in the job description.

What is the culture like on the Product Operations team at Thumbtack?

The team acts as a bridge between users and product teams with operational rigor and strong user advocacy, engaging in team huddles, sharing insights, and collaborating cross-functionally to deliver high-quality user experiences.

Thumbtack

Online marketplace connecting consumers with local professionals

About Thumbtack

Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.

San Francisco, CaliforniaHeadquarters
2008Year Founded
$680.3MTotal Funding
DEBTCompany Stage
Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Paid Holidays
Phone/Internet Stipend
Mental Health Support

Risks

Increased competition from OfferUp could dilute Thumbtack's market share.
Dependency on RentRedi partnership may risk customer acquisition dynamics.
Reliance on external funding could be risky if market conditions change.

Differentiation

Thumbtack connects users with 300,000 local service businesses across the U.S.
The platform offers personalized guidance and cost estimates for various home services.
Thumbtack charges professionals for leads, ensuring a straightforward revenue model.

Upsides

Partnership with OfferUp expands market reach and customer base.
$75 million financing boosts technology investment and service expansion.
Experienced leaders enhance legal and user research capabilities, improving trust and experience.

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