Product Owner at Comfy

Nottingham, England, United Kingdom

Comfy Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
CPaaS, Telecommunications, TechnologyIndustries

Requirements

  • Experience of working as a product owner in an Agile team and all Agile ceremonies
  • Stakeholder management and leading requirements gathering
  • Working with software-based products, ideally in a SaaS environment through full-lifecycle delivery
  • Delivering business process change as part of software delivery
  • Using empirical methods to support decision making
  • Strong consumer knowledge and awareness of mobile technology
  • Excellent written and verbal communication to both technical and non-technical audiences
  • Ability to articulate and communicate a vision and bring those around on board
  • Superb organisation and diligence; able to manage multiple priorities and pick out the critical detail

Responsibilities

  • Conduct gap analysis between incoming and target platforms, collaborating with sales, marketing, and development to quantify gaps and recommend solutions
  • Own the development phase by writing user stories and acceptance criteria to optimize resource use and meet customer expectations
  • Support the migration phase through cohort analysis and customer impact assessment with Sales, and coordinate with marketing, support, and engineering for successful migrations
  • Assist with customer support escalations by acting as a platform expert to address queries and assess change requests, rapidly creating user stories as needed
  • Act as the "voice of the customer" within an Agile software team
  • Ensure the team has well-defined and organized requirements that address customer needs
  • Groom and manage the backlog, decompose and estimate user stories with engineers
  • Lead requirements gathering for high-level needs, breaking them into epics and tasks
  • Gather feedback on solutions and refine accordingly, providing daily support to the team for queries
  • Create collateral to enhance the user experience and represent technical input in prioritisation sessions
  • Foster collaboration for effective problem solving
  • Document software changes and release notes, and accept completed user stories before release
  • Coordinate with internal departments to facilitate changes essential for successful delivery
  • Oversee the end-to-end delivery of software developments across the business and assist in building product roadmaps
  • Promote and contribute to the continuous improvement of product practices

Skills

Agile
User Stories
Acceptance Criteria
Product Backlog
Gap Analysis
Stakeholder Management
Requirements Gathering
Cohort Analysis
Product Strategy

Comfy

SaaS platform for smart building management

About Comfy

Comfy provides a Software-as-a-Service (SaaS) platform that enhances workplace productivity, safety, and overall experience in the smart building market. The platform connects employees to essential information and services, allowing corporate real estate leaders to manage their global portfolios effectively. By utilizing data analytics and Internet of Things (IoT) technology, Comfy helps organizations make informed decisions to optimize space usage and improve employee well-being. The company differentiates itself through strong partnerships with companies like SAP and Salesforce, aiming to create better work environments for employees.

Oakland, CaliforniaHeadquarters
2013Year Founded
$19.3MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Enterprise Software, Real EstateIndustries
51-200Employees

Benefits

Market-leading software application centered on improving the workplace experience
Take-what-you-need vacation policy
Competitive salaries
Generous medical, dental and vision insurance
Matching 401k policy
Frequent team events (costumes optional)

Risks

Emerging competitors may challenge Comfy's market position.
Rapid tech advancements require significant R&D investment for Comfy.
Data privacy concerns could lead to regulatory challenges for Comfy.

Differentiation

Comfy integrates IoT and data analytics for smart building solutions.
Partnerships with SAP and Salesforce enhance Comfy's platform capabilities.
Comfy's SaaS model offers scalable solutions for global real estate portfolios.

Upsides

Growing demand for hybrid work solutions boosts Comfy's market potential.
Launch of Insights Access API strengthens Comfy's data analysis capabilities.
Advanced data analytics support informed decision-making in real estate.

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