Product Operations Manager, Codex at OpenAI

San Francisco, California, United States

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$240,000 – $310,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, TechnologyIndustries

Requirements

Deep experience in Product Operations at one or more scaling tech companies
Experience working very closely with Product/Engineering and cross-functional (XFN) partners on central systems (e.g., launch calendar/launch readiness)
Experience bringing developer tools to market by running betas and launch activities
Experience with IDE extensions, CLIs, GitHub workflows, or agentic developer tooling
Deep empathy for developers and experience with developer tools (IDEs, CLIs, GitHub, CI/CD)
Comfortable working in a repo—reading diffs, reviewing PRs, running a CLI, and parsing logs
Entrepreneurial spirit and bias for action; ships v1s quickly and iterates to quality at scale
Ability to build systems/tools (via code/no-code/AI) to make internal processes simple, fast, and reliable
Ability to self-prioritize and context switch across multiple projects and stakeholders without losing the thread
Clear, persuasive communicator in writing and in the room; influences without authority
Engaged and curious about the rapidly evolving AI and agentic-systems landscape
Knows how to find the line between chaos and bureaucracy when setting up processes
Can nurture a fun, inclusive, high-ownership team culture
Can understand codebases and agent behavior well enough to reason about trade-offs and edge cases
Appreciates the technical nuances of LLM-powered agents (tool use, evals, telemetry, safety)

Responsibilities

Stand up and operate alpha/beta/GA programs with clear entry/exit criteria, recruiting design partners, running internal dogfooding, and transforming qualitative/quantitative insights into prioritized product work
Own the Codex launch calendar and readiness cadence; run XFN checkpoints across Product, Eng, Research, Safety, Security, Legal, Support, and GTM
Build the systems to capture, triage, and synthesize developer feedback (e.g., PR reviews, repo issues, CLI/IDE telemetry, GitHub code review signals) into actionable recommendations
Lead coordination for high-impact moments (e.g., Dev Day demos, rollout waves, partner showcases), managing timelines, resources, and communications to ensure successful outcomes
Build internal tools/automations (code/no-code/AI) that scale Codex operations: feedback intake, issue taxonomy, design-partner portal, release notes, changelog, and program health reporting
Collaborate with DevRel, Docs/Education, Support, and Field teams to deliver tutorials, sample repos, onboarding flows, and internal enablement for new capabilities
Contribute to building and scaling the Product Operations function at OpenAI—codifying best practices, raising the quality bar, and mentoring peers

Skills

Key technologies and capabilities for this role

Product OperationsLaunch ManagementBeta ProgramsAlpha ProgramsIDE ExtensionsCLIGitHub WorkflowsDeveloper ToolingCross-Functional CollaborationDogfoodingLaunch Calendar

Questions & Answers

Common questions about this position

What is the salary range for the Product Operations Manager role?

The salary range is $240K - $310K.

Is this role remote or based in an office?

This role is based in San Francisco, CA, with a hybrid work model of 3 days in the office per week. OpenAI offers relocation assistance to new employees.

What skills and experience are required for this position?

The role requires deep experience in Product Operations at scaling tech companies, working closely with Product/Engineering and cross-functional partners on central systems and developer tools. Experience with IDE extensions, CLIs, GitHub workflows, or agentic developer tooling is very helpful.

What is the team structure and focus for this role?

The role is a senior individual contributor partnering closely with leaders of the Codex product area within OpenAI’s Applied AI org. The Product Ops team streamlines operations across product, research, engineering, safety, and go-to-market for Codex, OpenAI’s software engineering agent for developers.

What makes a strong candidate for this Product Operations Manager role?

Ideal candidates have deep Product Operations experience at scaling tech companies, expertise in launch processes and developer tools like IDEs and CLIs, and strong cross-functional collaboration skills. Deep empathy for users is also a key trait for thriving in this role.

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$18,433.2MTotal Funding

LATE_VCCompany Stage

AI & Machine LearningIndustries

1,001-5,000Employees