Product Operations Manager, Codex at OpenAI

San Francisco, California, United States

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$240,000 – $310,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, TechnologyIndustries

Requirements

Deep experience in Product Operations at one or more scaling tech companies
Experience working very closely with Product/Engineering and cross-functional (XFN) partners on central systems (e.g., launch calendar/launch readiness)
Experience bringing developer tools to market by running betas and launch activities
Experience with IDE extensions, CLIs, GitHub workflows, or agentic developer tooling
Deep empathy for developers and experience with developer tools (IDEs, CLIs, GitHub, CI/CD)
Comfortable working in a repo—reading diffs, reviewing PRs, running a CLI, and parsing logs
Entrepreneurial spirit and bias for action; ships v1s quickly and iterates to quality at scale
Ability to build systems/tools (via code/no-code/AI) to make internal processes simple, fast, and reliable
Ability to self-prioritize and context switch across multiple projects and stakeholders without losing the thread
Clear, persuasive communicator in writing and in the room; influences without authority
Engaged and curious about the rapidly evolving AI and agentic-systems landscape
Knows how to find the line between chaos and bureaucracy when setting up processes
Can nurture a fun, inclusive, high-ownership team culture
Can understand codebases and agent behavior well enough to reason about trade-offs and edge cases
Appreciates the technical nuances of LLM-powered agents (tool use, evals, telemetry, safety)

Responsibilities

Stand up and operate alpha/beta/GA programs with clear entry/exit criteria, recruiting design partners, running internal dogfooding, and transforming qualitative/quantitative insights into prioritized product work
Own the Codex launch calendar and readiness cadence; run XFN checkpoints across Product, Eng, Research, Safety, Security, Legal, Support, and GTM
Build the systems to capture, triage, and synthesize developer feedback (e.g., PR reviews, repo issues, CLI/IDE telemetry, GitHub code review signals) into actionable recommendations
Lead coordination for high-impact moments (e.g., Dev Day demos, rollout waves, partner showcases), managing timelines, resources, and communications to ensure successful outcomes
Build internal tools/automations (code/no-code/AI) that scale Codex operations: feedback intake, issue taxonomy, design-partner portal, release notes, changelog, and program health reporting
Collaborate with DevRel, Docs/Education, Support, and Field teams to deliver tutorials, sample repos, onboarding flows, and internal enablement for new capabilities
Contribute to building and scaling the Product Operations function at OpenAI—codifying best practices, raising the quality bar, and mentoring peers

Skills

Product Operations

Launch Management

Beta Programs

Alpha Programs

IDE Extensions

CLI

GitHub Workflows

Developer Tooling

Cross-Functional Collaboration

Dogfooding

Launch Calendar

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$18,433.2MTotal Funding

LATE_VCCompany Stage

AI & Machine LearningIndustries

1,001-5,000Employees