Product Operations Manager

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information.

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

Product Operations Manager Role

We’re looking for an efficiency-driven Product Operations Manager to help us build 1Password products on a growing Product team. We want someone who’s excited about products that solve user privacy and security needs, with a passion for creating the organization and shared practices that teams need. You’ll be working with a cross-functional team that’s responsible for experiments, improving or introducing new systems and tools, and collaborating on how our Product team operates and scales.

Product Operations plays a visible role in the company and we’re looking for creative people who are comfortable managing stakeholders at all levels, including senior leaders and executives. As shared owners of our roadmap, the Product Operations team is a critical influence on our team's ability to deliver.

What We’re Looking For

• Experience: 3-5 years of work experience, ideally in a product environment
• Product Acumen: Understanding of how to turn user needs into products
• Partnership Building: Aptitude for building high-trust partnerships up and across organizations, with technical and non-technical teams
• Problem Solving: Experience with tackling ambiguous problems with an ability to move to action-oriented solutions, bringing the team along with clear communication
• Strategic Thinking: Strong strategic thinker able to creatively solve problems, prioritize solutions, and motivate stakeholders to do the same
• Engagement: Genuine excitement to understand problems completely, resulting in thoughtful solutions that engage cross-functional stakeholders
• Tools: Familiarity with roadmapping and project management tools like Productboard and Asana an asset; ability and desire to learn and teach new tools a necessity
• Process Understanding: An understanding of how and when process accelerates vs. decelerates teams and progress
• Data Fluency: Understanding of how data influences decision making
• Curiosity: Naturally curious and excited to get started, learn, and inspire others

What You Can Expect

• Team Collaboration: Working with a passionate, highly motivated, cross-functional team that is focused on building a safer, simpler digital future for everyone
• Impactful Role: Being part of a high impact Product Operations team that is responsible for driving product team alignment and efficiency, and overall product delivery
• Dynamic Environment: A dynamic, highly collaborative environment
• Strategic Contribution: Empowerment to contribute to, and help drive, product strategy at a fast moving, user-focused company
• Culture: Having fun working in a fast-paced environment and being part of the team that prioritizes close collaboration over rigid processes
• Inclusivity: Embrace and contribute to our diversity of perspectives, ideas, backgrounds, and strengths

Compensation & Benefits

USA-based roles only: The annual base salary for this role is between $107,000 USD and 145,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $99,000 CAD and 135,000 CAD, plus immediate particip