Senior Data Analyst, Product Analytics (12 months)
Omada HealthSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries
Requirements
Candidates should possess proficiency in SQL and JSON, along with previous healthcare operational experience and familiarity with contact center, CRM, or other enterprise contact management platforms. A detail-oriented and analytical mindset, combined with a technically inclined aptitude, is also required.
Responsibilities
The Product Operations Analyst will collect, analyze, and interpret data to provide actionable insights for operational teams, generate monthly and quarterly reports to track progress, develop and maintain protocols and tooling, support LLM enablement, manage the Orinoco Knowledge Base, propose and implement innovative solutions, and collaborate cross-functionally with operational and technical teams. They will also balance multiple projects, support performance improvement, and assist with day-to-day operations.
Skills
Data Analysis
Operational Workflow
Performance Metrics
Reporting
Process Improvement
Cross-team Collaboration
Devoted Health
Medicare Advantage plans with personalized support
About Devoted Health
Devoted Health provides Medicare Advantage plans aimed at simplifying and making healthcare more affordable for seniors aged 65 and older. Their plans include services like provider and pharmacy searches, prescription drug coverage, and preventive care rewards. Members pay premiums for these plans, and the company may also receive government payments for managing Medicare benefits. What sets Devoted Health apart from competitors is their high level of customer service, featuring Devoted Health Guides who assist members in navigating their healthcare options and addressing common issues with traditional insurance. Additionally, they promote preventive care through the Devoted Dollars program, which rewards members for engaging in health activities. The goal of Devoted Health is to create a more compassionate and accessible healthcare experience for its members.
Key Metrics
Waltham, MassachusettsHeadquarters
2017Year Founded
$2,194.5MTotal Funding
SERIES_ECompany Stage
HealthcareIndustries
1,001-5,000Employees