Product Marketing, Customer Intelligence Lead at Harvey

New York, New York, United States

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$208,000 – $260,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal Tech, AI, Professional ServicesIndustries

Requirements

8+ years in product marketing, competitive intelligence, strategy roles — ideally in high-growth SaaS or AI
Hands-on experience running analyst relations and influencing major reports
Strong instincts for messaging and positioning in crowded, competitive markets
A proven track record of building competitive enablement programs that move the needle on win rates
Experience interviewing customers and turning their stories into compelling narratives for sales, marketing, and analysts
Excellent communicator — able to go from exec briefings to sales training with equal impact
Comfort operating in a startup: resourceful, scrappy, and eager to build programs from 0 → 1

Responsibilities

Build the single system of record for competitors, pricing/packaging, and deal intel
Partner on the win/loss program to convert findings into clear actions for Product, Sales, and CS
Own the AR calendar with Gartner and priority firms (briefings, evidence packs, follow-ups); convert AR insights into roadmap and GTM inputs
Prepare executives for inquiries, evaluations, and key reports; track outcomes and narrative momentum
Partner with customer engagement on a customer-story pipeline (interviews, approvals, quantified outcomes) that fuels AR
Refine battlecards, objection-handling, and competitive plays (talk tracks, proof points, traps) with instrumentation for usage and impact
Host market and competitive landscape enablement trainings
Co-own platform and solution positioning; maintain message discipline across web, pitch, and analyst briefs
Support demo creation and talk tracks
Establish repeatable rituals: weekly CI digest, monthly leadership readout

Skills

Product Marketing

Customer Intelligence

Competitive Intelligence

Market Positioning

Messaging

Analyst Relations

GTM Strategy

Sales Enablement

Harvey

Custom AI solutions for law firms

About Harvey

Harvey.ai builds custom Large Language Models (LLMs) specifically designed for top law firms to help them tackle complex legal challenges. These AI models are tailored to various legal practice areas and jurisdictions, allowing firms to enhance their efficiency and accuracy in legal work. Harvey.ai's technology includes an AI chatbot developed in collaboration with Allen & Overy, which demonstrates how their solutions can streamline operations and reduce manual workloads. The company operates on a business model that combines customization fees for developing these models with ongoing subscription fees for support and updates. Unlike many competitors, Harvey.ai focuses exclusively on the legal sector, ensuring that their products meet the unique needs of elite law firms. The goal of Harvey.ai is to transform the legal industry by providing advanced AI tools that improve decision-making and operational efficiency while maintaining high standards of data security.

San Francisco, CaliforniaHeadquarters

2022Year Founded

$200.4MTotal Funding

SERIES_CCompany Stage

Cybersecurity, LegalIndustries

201-500Employees

Risks

Over-reliance on partnerships could lead to strategic vulnerabilities if they dissolve.

LexLegis.ai's global expansion poses a competitive threat in legal research.

Rapid AI innovation and crowded CLM market may challenge Harvey's growth.

Differentiation

Harvey offers custom LLMs tailored for elite law firms' complex legal challenges.

The company provides a unified interface for legal workflows, enhancing efficiency.

Harvey's BigLaw Bench evaluates AI accuracy in legal tasks, setting industry standards.

Upsides

Partnership with Icertis enhances contract analysis and risk assessment capabilities.

Expansion into Japan with Mori Hamada Matsumoto opens new revenue streams.

Revamped GenAI Assistant improves user experience and output quality for legal professionals.

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