Product Manager – POS & Payment Devices at Global Payments

Charlotte, North Carolina, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, Fintech, RetailIndustries

Requirements

5–7+ years of product management experience in POS, payments, or IoT hardware
Strong technical acumen
Proven success in managing offshore partners (e.g., global ODM partners)
Ability to translate merchant needs into innovative, market-ready solutions

Responsibilities

Lead the strategy, development, and lifecycle of next-generation in-store hardware platforms, including handhelds, kiosks, POS terminals, and embedded payment peripherals
Drive the consolidation of the hardware portfolio under the Genius brand for a unified merchant experience across SMB, retail, and enterprise channels
Work cross-functionally with Engineering, Payments, Marketing, Sales, Support, Certification, and Procurement teams
Manage global ODM partners on design, production, and certification
Define product requirements and manage roadmaps
Enable go-to-market readiness, including developing go-to-market packaging, launch strategies, sales enablement, and pricing strategies for new and existing hardware solutions
Oversee product lifecycle from concept to end-of-life
Own, manage, and communicate the roadmap for assigned hardware devices and device management (MDM) platforms
Conduct competitive analysis and collaborate with sales, engineering, payments, and customer success teams to prioritize features, manage delivery costs, and optimize market positioning
Build comprehensive business cases assimilating technical, financial, and customer insights for decision-making, prioritization, pricing, and long-term product value
Present recommendations to senior leadership for approval and investment
Engage with senior management and key enterprise customers to align solutions with market demand, regulatory requirements, and long-term growth strategies

Skills

Key technologies and capabilities for this role

Product ManagementPOS TerminalsPayment DevicesIoT HardwareHardware DevelopmentProduct RoadmapsODM ManagementCross-functional CollaborationGo-to-Market StrategyMerchant Experience

Questions & Answers

Common questions about this position

What experience is required for this Product Manager role?

The ideal candidate brings 5–7+ years of product management experience in POS, payments, or IoT hardware, with strong technical acumen, proven success in managing offshore partners, and the ability to translate merchant needs into innovative solutions.

What are the main responsibilities of this position?

The role involves leading strategy, development, and lifecycle of in-store hardware platforms like handhelds, kiosks, POS terminals, and embedded payment peripherals, managing roadmaps, defining product requirements, and working cross-functionally with teams and global ODM partners.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What teams will I collaborate with in this role?

You will work cross-functionally with Engineering, Payments, Marketing, Sales, Support, and Certification teams, while managing global ODM partners, and engage with senior management and key enterprise customers.