Technical Project Manager - Consumer
KrakenFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
The Product Manager, Interpretation requires a Bachelor’s degree in a related field, such as Information Technology, Digital Media, or Communications, and at least three years of experience in product management, digital media production, or project management, with a preference for experience in museum or cultural settings. Strong project management skills, including the ability to manage multiple projects simultaneously and meet deadlines, are essential, along with a demonstrated understanding of digital accessibility principles and visitor-centered research methods.
The Product Manager, Interpretation will manage the technical infrastructure, publishing, and deployment of interpretive materials, particularly in-museum digital interactives, conducting visitor-centered research, and ensuring accessibility. They will provide detailed project management for interpretive programs, including galleries, audio guides, and kiosks, and will manage formative and summative evaluation of interpretive offerings through audience research and reporting. Additionally, the role involves supporting the development and production of interpretive materials, troubleshooting technical issues, and contributing to departmental workflows while fostering collaborative relationships and providing mentorship to staff members.
Contemporary art museum with diverse exhibitions
SFMOMA is a museum dedicated to contemporary and modern art, located in San Francisco. It generates revenue through ticket sales, memberships, and a retail store, while also hosting special exhibitions to attract visitors. The museum emphasizes accessibility by offering free admission for those 18 and younger and engages in philanthropy to support its operations. SFMOMA's goal is to make art accessible and engaging for a diverse audience, from local families to international art lovers.