Product Manager, Interpretation

About SFMOMA

The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever, these connections matter and are aligned with our values.

Inclusive: We strive to be a museum of many voices in dialogue. Passionate: We believe working with art is more than a job or trusteeship - it's a way of life. Brave: We are committed to approaching our work with courage and a sense of adventure, always ready to explore new perspectives. Empathic: We aim to act like a person, not an institution.

SFMOMA is a place for the infinitely curious to explore, support, and experience the art of our time. We believe that modern and contemporary art can influence the way we think, view the world, and embrace the many voices and perspectives around us. We aspire to foster an environment that elicits joy, nurtures a sense of belonging and purpose—where difference is seen as a strength, and every one is appreciated for their whole self.

Employment Details

Employment Type: Full-Time Schedule: Full Time, 35 hours/week, at least three days working onsite

Interpretive Media (IM) Department

Interpretive Media (IM) at SFMOMA is an award-winning interpretation department focused on interpretive planning for exhibition and collection rotations and the creation, deployment, and evaluation of polymodal interpretive affordances to support visitor meaning making. Through products including, but not limited to: audio/video assets, interactives for in-museum and online use, content strategy, audience research and editorial support for gallery texts, IM puts artist and community voices at the center of compelling stories and experiences designed to make modern and contemporary art more engaging, relevant and accessible to a broad and diverse public.

Product Manager, Interpretation Role

Under the supervision of the Director of Interpretive Media, the Product Manager, Interpretation manages the technical infrastructure, publishing, and deployment of interpretive materials, with a special emphasis on in-museum digital interactives, visitor-centered research, and accessibility. The Product Manager provides detailed project management for interpretive programs such as interpretive galleries, audio guides, interactive kiosks, accessibility affordances, and the information systems upon which they are built. This position manages formative and summative evaluation of prioritized interpretive offerings, aggregating, analyzing, and reporting on both qualitative and quantitative audience research.

First Year Milestones

• By 30 days: Establish understanding of key Interpretive Media projects, roles, and procedures and contribute to projects as assigned; begin developing departmental, cross-departmental, and cross-divisional relationships necessary for collaborative work.
• By the first quarter: Contribute to an increased number, scale, and variety of projects while continuing to develop collaborative working approach.
• By one year: Work independently and problem-solve proactively on multiple simultaneous ongoing projects as well as those in development; take the lead in refining departmental and cross-departmental workflows; expand knowledge of technical best practices; and deepen key professional collaborations while providing mentorship to other Interpretive Media staff members.

Responsibilities & Duties

• Support the development, production, logistical implementation, and troubleshooting of interpretive materials, with a special emphasis on interactive multimedia designed for in-museum use.
• Develop processes for new interactive Interpreti