Product Manager, AI & Automation at MGM Resorts International

Nevada, Missouri, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, EntertainmentIndustries

Requirements

Bachelor’s Degree
3+ years of experience working within agile product teams to build and scale customer-facing digital products, with a proven track record of delivering results from vision to market
Demonstrated success leading high-performance product teams and collaborating across data, design, and engineering to develop innovative, measurable, and user-centric solutions
Strong technical, business, and design acumen, with familiarity in AI frameworks such as LangChain, CrewAI, OpenAI Agent SDK, and the Python ecosystem including Transformers, FastAPI, Haystack, and LlamaIndex
Deep understanding of end-to-end customer experience integration, e-commerce foundations, and industry best practices in software design, development, and automation
Skilled in developing clear requirements, identifying measurable goals, and leveraging data to guide product decisions—while staying on top of evolving AI and automation trends
Excellent communicator and presenter with the ability to influence stakeholders, lead without authority, and translate complex concepts across technical and non-technical audiences

Responsibilities

Identify and prioritize high-value opportunities for AI and automation through cross-functional collaboration with stakeholders across MGM, aligning initiatives with customer needs and business objectives
Provide thought leadership on emerging technologies—particularly AI, machine learning, and automation—to drive scalable, future-ready product solutions
Build and manage a strategic product roadmap by partnering with architecture and program teams to navigate dependencies, mitigate risks, and maximize value delivery
Develop data-driven business cases in collaboration with finance, analytics, and operations teams, and lead stakeholder alignment around measurable outcomes
Drive product performance and continuous improvement by owning KPIs, leading user testing, and evaluating the impact of AI models and automated workflows
Collaborate with engineering, design, and operations teams to deliver intelligent, user-centric experiences that simplify processes and enhance engagement across MGM’s digital and physical platforms

Skills

Key technologies and capabilities for this role

AIMachine LearningAutomationProduct RoadmapKPIsUser TestingStakeholder CollaborationData-Driven Business CasesTechnical ExpertiseDesign Sensibility

Questions & Answers

Common questions about this position

What experience is required for the Product Manager, AI & Automation role?

Candidates need a Bachelor’s Degree and 3+ years of experience working within agile product teams to build and scale customer-facing digital products, with a proven track record of delivering results from vision to market.

What technical skills or frameworks are important for this position?

Strong technical acumen with familiarity in AI frameworks such as LangChain, CrewAI, OpenAI Agent SDK, and the Python ecosystem including Transformers, FastAPI, Haystack, and LlamaIndex is required.

Is this a remote position or does it require working in an office?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this Product Manager role?

The ideal candidate has demonstrated success leading high-performance product teams, collaborating across data, design, and engineering, with deep understanding of customer experience integration, e-commerce, and skills in developing clear requirements and leveraging data for decisions.