Product Manager - Activities and Transaction Monitoring at Zola

London, England, United Kingdom

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, BankingIndustries

Requirements

Proven product management experience (ideally in fintech), particularly with backend services and complex technical systems
Strong attention to detail with the ability to navigate complex, regulated domains
A track record of successful cross-functional collaboration, extracting insights from diverse perspectives
Data-driven decision making: ability to synthesize multiple data sources, customer feedback, and business insights
Bias toward action: prefer test-and-learn approaches over waiting for perfection
Experience breaking down large initiatives into deliverable increments that deliver value progressively
Ability to influence without authority, building buy-in and adoption across the organisation

Responsibilities

Own the solution end-to-end — partner with fraud and fincrime experts to design effective detection, build robust systems with engineering, and define downstream operational processes
Drive innovation with delivery focus — problem solve with engineers to design solutions that mitigate fraud threats efficiently, reduce customer friction, and deliver fast learning through iterative releases
Shape the roadmap — translate strategy into a clear, prioritized roadmap that balances fraud loss, operational cost, and customer experience
Lead cross-functional alignment — build trusted relationships with Fraud Strategy, Operations, Payments, Fraud Experience, Risk, and more to deliver outcomes at scale
Support all Zopa products — ensure our monitoring and screening solutions protect customers across Current Account, Credit Card, Savings, and Loans
Act with an owner’s mindset — make trade-off decisions across risk, customer impact, and commercial outcomes to move the right metrics forward

Skills

Key technologies and capabilities for this role

Product ManagementTransaction MonitoringFraud DetectionFinancial CrimeRegulatory Compliance

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This information is not specified in the job description.

What are the key responsibilities for this Product Manager role?

Responsibilities include owning the solution end-to-end by partnering with fraud experts and engineering, driving innovation with a delivery focus, shaping the roadmap, leading cross-functional alignment, supporting all Zopa products, and acting with an owner’s mindset.

What is the company culture like at Zopa?

Zopa emphasizes putting people front and centre, redefining finance, embracing unconventional challenges, thinking differently, and making an outsized impact, with recognition as one of the top three UK’s Most Loved Workplaces.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What kind of candidate thrives in this role at Zopa?

Candidates who embrace unconventional challenges, think differently, are driven to make an outsized impact, and are motivated to shape the future of Zopa’s Fraud & Fincrime capabilities will thrive.

Zola

Online wedding planning and registry platform

About Zola

Zola.com is an online platform designed for couples planning their weddings. It offers a variety of services including customizable wedding invitations, venue and vendor recommendations, and a gift registry that allows couples to manage gifts, experiences, and cash funds all in one place. The platform simplifies the wedding planning process by providing tools for managing guest lists, tracking RSVPs, and meal selections. Zola stands out from competitors by allowing couples to exchange gifts for credit before they are shipped, enhancing the gift-giving experience. The company generates revenue through commissions from vendors and venues booked through its platform, as well as from the sale of wedding-related products. Zola's goal is to provide a seamless and user-friendly experience for engaged couples, making wedding planning easier and more organized.

New York City, New YorkHeadquarters

2013Year Founded

$164.6MTotal Funding

SERIES_DCompany Stage

Consumer Software, Consumer GoodsIndustries

201-500Employees

Benefits

Hybrid Work Options

Flexible Work Hours

Risks

Emerging platforms offering similar services at lower costs threaten Zola's market share.

Economic downturns may reduce spending on weddings, impacting Zola's revenue.

Expansion into baby registries may dilute Zola's brand focus on weddings.

Differentiation

Zola offers a unique AI tool to balance wedding planning decisions.

Zola's comprehensive platform includes customizable invitations and vendor recommendations.

Zola's guest list management tool streamlines RSVP tracking and meal selections.

Upsides

Zola's AI tool aligns with the trend of integrating AI in wedding planning.

The rise of micro-weddings creates demand for Zola's tailored services.

Zola's digital marketing can leverage increased social media use for wedding planning.

Land your dream remote job 3x faster with AI

Try Jobo Free