Product Manager

Poland

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Communications, Telecommunications, SoftwareIndustries

Requirements

Candidates must have a minimum of 2 years of experience in BSS functions, particularly in real-time and batch rating, and 2 years of Product Management experience with strong skills in requirements gathering, roadmap planning, and collaboration with engineering. Previous software development experience and prior experience in BSS/OSS Digital Transformation programs are required. Familiarity with technical, security, and regulatory challenges for enterprise-scale cloud services, as well as regional data management requirements and data formats like CSV, XML, and JSON, is necessary. An understanding of business system integration models, SOA, and APIs is desirable. Experience with complex 3rd party Enterprise Billing & Rating systems (e.g., Oracle BRM, Avalara, Salesforce CPQ, Zuora, Amdocs Charging, Netcracker BSS) and BSS system integrations is required.

Responsibilities

The Product Manager will be responsible for all areas of order-to-cash, with a specific focus on Product Catalog Management, Pricing, Provisioning, Rating, and Billing. This role involves high operational management and face-to-face interaction with Portfolio Leaders, Product Managers, Business Operations, and Engineering across regions. Key duties include managing the digital transformation of business support systems and integrating new back-office services.

Skills

Product Catalog Management

Pricing

Provisioning

Rating

Billing

Order-to-cash

BSS system integration

Order Decomposition

API integration

Requirements gathering

Roadmap planning

Software development

Cloud services

Data management

CSV

XML

JSON

SOA

Oracle BRM

Avalara

Salesforce CPQ

Zuora

Amdocs Charging

Netcracker BSS

Vonage

Cloud-based communication services for businesses

About Vonage

Vonage provides cloud-based communication services to businesses of all sizes, from small startups to large enterprises. Its main offering is the Communications Platform as a Service (CPaaS), which allows companies to integrate voice, messaging, video, and data capabilities directly into their applications and processes. This integration helps businesses enhance customer engagement and streamline internal communications. Additionally, Vonage offers Unified Communications as a Service (UCaaS), which combines various communication tools into one platform, and Contact Center as a Service (CCaaS), which focuses on advanced customer service solutions. Unlike many competitors, Vonage operates on a subscription-based model, supplemented by usage-based fees, ensuring a steady income while allowing flexibility for clients. The goal of Vonage is to modernize communication infrastructure for businesses across various industries, improving their operational efficiency and customer service.

Holmdel Township, New JerseyHeadquarters

2001Year Founded

$361.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Hybrid Work Options

Risks

Leadership changes may disrupt strategic continuity at Vonage.

Regulatory pressures in India could challenge the Airtel partnership.

Adoption hurdles may slow the transition from SMS to Rich Communications Services.

Differentiation

Vonage offers a flexible portfolio of cloud-based communication applications and APIs.

The company provides CPaaS, UCaaS, and CCaaS solutions for diverse business needs.

Vonage's subscription and usage-based revenue model ensures financial stability and growth.

Upsides

Increased demand for integrated communication solutions boosts CPaaS and UCaaS markets.

Partnership with Airtel Business opens opportunities in the growing Indian market.

Collaboration with SAP enhances Vonage's competitive edge in AI-driven solutions.

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