Product Manager at Vanguard

Malvern, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

Strong outcome orientation
Deep client-centricity
An owner’s mindset, including overcoming obstacles to get things done
Ability to use data, research, and context to make good product decisions
Clear communication skills
Experience with authentication systems, onboarding and conversion flows, or identity resolution technologies (e.g., third-party identity graphs)
Pluses: familiarity with Adobe Analytics, Tableau, and query languages (e.g., SQL); experience working in Kanban

Responsibilities

Support the Product Management Lifecycle: Apply product management, agile, and design thinking practices to guide the team through the product development process—from identifying the right problems to experimenting with potential solutions and launching new features
Shape Identity and Onboarding Strategy: Own the identity roadmap, collaborating with engineering, data, marketing, and product leadership to develop our approach. Define and track leading indicator metrics such as login conversion, advisor identification accuracy, and funnel progression to enable our broader engagement and conversion goals. Focus areas may include login flows, advisor data collection touchpoints, and progressive profiling
Prioritize the Advisor Experience: Continuously seek out friction points related to identity and onboarding and prioritize enhancements that improve engagement and progression through the site
Communicate Effectively: Share findings and recommendations through clear presentations and roadmaps
Collaborate Cross-Functionally: Work closely with a team of engineers, designers, analysts, and researchers to deliver impactful solutions
Develop Industry Understanding: Build knowledge of the U.S. advisor industry, Vanguard Financial Advisor Services, and the authentication landscape to inform product decisions
Provides digital product management services on a digital product, applying functional expertise to improve digital product results
Collaborates with small cross-functional teams to demonstrate best practices that drive significant results

Skills

Key technologies and capabilities for this role

Product ManagementProduct StrategyDigital IdentityAuthentication SystemsPersonalizationAccess ManagementUX CollaborationClient Centricity

Questions & Answers

Common questions about this position

What is the employment type for this Product Manager role?

This is a full-time position.

Is this Product Manager role remote or does it require office work?

This information is not specified in the job description.

What skills and experience are required for this Product Manager position?

The role requires a strong outcome orientation, deep client-centricity, an owner’s mindset, the ability to use data, research, and context to make good product decisions, clear communication skills, and experience with authentication systems, onboarding and conversion flows, or identity resolution technologies.

What is the team environment like for this Product Manager role at Vanguard?

The role involves joining a talented, collaborative team of engineers, data analysts, UX designers, and user researchers.

What makes a strong candidate for this Product Manager position?

A strong candidate demonstrates a strong outcome orientation, deep client-centricity, an owner’s mindset, data-driven decision-making, clear communication, and experience with authentication systems or identity technologies; familiarity with Adobe Analytics, Tableau, SQL, or Kanban is a plus.

Vanguard

Client-owned investment management firm offering low-cost funds

About Vanguard

Vanguard provides financial services with a focus on investment management. The company offers a variety of products, including mutual funds, exchange-traded funds (ETFs), individual retirement accounts (IRAs), and 401k rollovers, aimed at individual investors, financial advisors, and institutions. Vanguard's unique ownership structure means it is owned by its funds, which are in turn owned by the clients, allowing it to prioritize the needs of its investors over external shareholders. This model enables Vanguard to offer low-cost investment options, as it primarily earns revenue through management fees that are generally lower than industry standards. Additionally, Vanguard provides personalized investment advisory services, charging fees based on the assets managed. The company's goal is to help clients grow their wealth and achieve their financial objectives through effective investment strategies, while maintaining a competitive performance track record.

Kline Township, PennsylvaniaHeadquarters

1975Year Founded

SECONDARYCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees