Product Manager at Vanguard

Malvern, Pennsylvania, United States

Vanguard Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial ServicesIndustries

Requirements

  • Strong outcome orientation
  • Deep client-centricity
  • An owner’s mindset, including overcoming obstacles to get things done
  • Ability to use data, research, and context to make good product decisions
  • Clear communication skills
  • Experience with authentication systems, onboarding and conversion flows, or identity resolution technologies (e.g., third-party identity graphs)
  • Pluses: familiarity with Adobe Analytics, Tableau, and query languages (e.g., SQL); experience working in Kanban

Responsibilities

  • Support the Product Management Lifecycle: Apply product management, agile, and design thinking practices to guide the team through the product development process—from identifying the right problems to experimenting with potential solutions and launching new features
  • Shape Identity and Onboarding Strategy: Own the identity roadmap, collaborating with engineering, data, marketing, and product leadership to develop our approach. Define and track leading indicator metrics such as login conversion, advisor identification accuracy, and funnel progression to enable our broader engagement and conversion goals. Focus areas may include login flows, advisor data collection touchpoints, and progressive profiling
  • Prioritize the Advisor Experience: Continuously seek out friction points related to identity and onboarding and prioritize enhancements that improve engagement and progression through the site
  • Communicate Effectively: Share findings and recommendations through clear presentations and roadmaps
  • Collaborate Cross-Functionally: Work closely with a team of engineers, designers, analysts, and researchers to deliver impactful solutions
  • Develop Industry Understanding: Build knowledge of the U.S. advisor industry, Vanguard Financial Advisor Services, and the authentication landscape to inform product decisions
  • Provides digital product management services on a digital product, applying functional expertise to improve digital product results
  • Collaborates with small cross-functional teams to demonstrate best practices that drive significant results

Skills

Product Management
Product Strategy
Digital Identity
Authentication Systems
Personalization
Access Management
UX Collaboration
Client Centricity

Vanguard

Client-owned investment management firm offering low-cost funds

About Vanguard

Vanguard provides financial services with a focus on investment management. The company offers a variety of products, including mutual funds, exchange-traded funds (ETFs), individual retirement accounts (IRAs), and 401k rollovers, aimed at individual investors, financial advisors, and institutions. Vanguard's unique ownership structure means it is owned by its funds, which are in turn owned by the clients, allowing it to prioritize the needs of its investors over external shareholders. This model enables Vanguard to offer low-cost investment options, as it primarily earns revenue through management fees that are generally lower than industry standards. Additionally, Vanguard provides personalized investment advisory services, charging fees based on the assets managed. The company's goal is to help clients grow their wealth and achieve their financial objectives through effective investment strategies, while maintaining a competitive performance track record.

Kline Township, PennsylvaniaHeadquarters
1975Year Founded
SECONDARYCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Best-in-class medical, dental & vision coverage
Onsite health clinic & fitness center
Health Smart Rewards program
Vanguard Retirement Savings Plan
Education Benefits
PTO
Family Planning Benefist
Parental leave
Personal development opportunities
Volunteer Time Off

Risks

Competition from AI-driven platforms like Writer challenges Vanguard's traditional advisory services.
Vanguard's stake in Steelcase exposes it to the volatile furniture market.
New active bond ETFs may struggle in a low-yield environment with increasing competition.

Differentiation

Vanguard is client-owned, aligning its interests with investors, unlike traditional firms.
The firm offers low-cost investment products, making it attractive to cost-conscious investors.
Vanguard's ownership structure allows it to focus on long-term investor value.

Upsides

Vanguard's new active bond ETFs offer diversified, low-cost fixed income options.
The acquisition of Steelcase shares diversifies Vanguard's portfolio into the furniture industry.
Launching the International Dividend Growth Fund appeals to investors seeking sustainable dividend growth.

Land your dream remote job 3x faster with AI