Veeva Systems

Product Expert - Health Data

Boston, Massachusetts, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Enterprise SoftwareIndustries

Requirements

Candidates should possess a Bachelor’s degree in a related field, along with a strong understanding of data analytics and business processes. Experience with SQL is required, and a passion for data and customer success is highly desirable.

Responsibilities

As the Product Expert, you will successfully own and manage customer relationships to ensure they are getting the most value out of Veeva Compass products, adopting new features & capabilities, and considering broader use cases. You will also understand customer’s commercial use cases, onboard and train customers on the Compass Portal & data products, drive customer data investigations, and assist IT teams in setting up data ingest, among other tasks.

Skills

SQL
Data Analysis
Customer Relationship Management
Onboarding
Training
Product Roadmap
Data Ingest
SaaS

Veeva Systems

Quality and regulatory software solutions provider

About Veeva Systems

Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.

Key Metrics

Pleasanton, CaliforniaHeadquarters
2007Year Founded
$6.8MTotal Funding
IPOCompany Stage
Enterprise Software, Healthcare, Consumer GoodsIndustries
5,001-10,000Employees

Benefits

Parental leave
PTO
Free food
Health, dental, & vision insurance
Gym membership reimbursement

Risks

Manual processes in medtech content management risk compliance issues and market delays.
GenAI features in Vault CRM may face data privacy and security challenges.
Rapid product expansion could lead to integration challenges and customer dissatisfaction.

Differentiation

Veeva Systems specializes in cloud-based software for the life sciences industry.
The company offers a subscription-based model ensuring continuous updates and improvements.
Veeva's Vault CRM Suite connects sales, marketing, and medical for customer-centric engagement.

Upsides

Veeva Compass Patient platform supports patient journey analysis and market sizing.
GenAI features in Vault CRM enhance field productivity with contextual task automation.
Veeva's digital HACCP solution improves safety and efficiency in compliance processes.

Land your dream remote job 3x faster with AI