Bachelor’s degree in mechanical engineering, mechatronics or vehicle technology
Minimum 5 years of experience in drivetrain systems, engine-transmission interfaces, or powertrain components
Knowledge of gear systems, torque converters, clutches, and lubrication systems
Experience of working within dynamic and change-oriented teams
Experience working in global environment preferred
Good communication skills in writing or speaking with internal departments, customers and suppliers
English language, written and spoken
Proficient with Microsoft office products (Outlook, Word, Excel, PowerPoint) and SAP
Willingness to travel
Responsibilities
Responsible for validation and qualification (PPAP) of new products, relocation and product changes
Collaborate with Engineering departments, testing, systems and electrical design engineers to define DVP for technical release
Support in the definition of test procedures and test equipment specifications
Complete DVP documentation and review supplier PPAP documentation
Coordination of cost reduction activities
Responsibility for the product's compliance with the specifications
Supports Customers, Sales Managers and Customer Service for all technical questions and assistance related to the products
Provide technical support to Aftermarket suppliers to improve their skills
Create and provide technical training to customers including failure diagnosis and identification of how fake products can be identified
Single point of contact for customers regarding complaints and warranties, answering further questions for problem solving / interface to internal and external manufacturers, engineering and customers
Provide technical analysis reports to customers and inform internal departments of the decisions, advising for further actions