Product Engineer (Billing)

The Product Engineer will deliver projects related to pricing plans and billing, and develop the billing integration with a third-party service to strengthen the end-to-end billing experience. They will take ownership of the entire product lifecycle, from writing code to product ideation and strategic decision-making, and work closely with UX/UI designers and product managers to shape features. Responsibilities include designing, building, testing, and documenting core billing software components, integrating with third-party billing platforms, and developing metering, pricing, and rating logic for various billing models. Ensuring accurate tracking and reporting of customer usage data, monitoring and maintaining billing systems, and building automation tools for recurring billing tasks are also key duties. The role involves collaborating with product, sales, and finance teams to support custom billing requirements and accurate billing, revenue reporting, and customer inquiries. Acting as a technical expert in billing-related discussions, championing engineering excellence through code quality and architectural reviews, and providing technical leadership and mentorship are expected. Establishing observability, alerting, and error handling across the billing pipeline, and leading incident response and root cause analysis for billing-related issues are also part of the role.