Product Director - Payment & Banking at Crypto.com

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Banking, Payments, CryptocurrencyIndustries

Requirements

At least 10 years of fintech product management experience
Strong knowledge of US payment systems and cash clearing networks (highly advantageous)
Strong understanding of US banking regulations and practices
Good aptitude for understanding technical APIs and translating them into user stories
Acute attention to detail, especially in settlement flow design
Data-informed and user-compassionate work style
A passion for building delightful customer-facing products and experiences
Strong work ethic and willingness to go the extra mile to meet tight delivery timelines and goals
Ability to manage C-level stakeholders and clearly articulate prioritization decisions
Demonstrated leadership, taking ownership and producing results; ability to collaborate well with designers, engineers, QA, Marketing, compliance, and growth teams
Bring humility to your work and how you work with others

Responsibilities

Collaborate with the business to create, maintain, and communicate the team’s roadmap, milestones, and dependencies, aligning with strategic priorities
Deliver complex projects by defining features, writing product specifications, conducting user studies, iterating on feedback, reviewing QA test plans, prioritizing bug fixes, managing the backlog, and ultimately shipping products/features on time
Interview and interact with customers to build empathy and ensure their needs are met
Prioritize initiatives and projects appropriately, weighing tradeoffs and considering user needs
Work closely with teams like design, frontend, and backend to deliver first-class features
Constantly understand market development and dynamics to ensure products and features are best-in-class
Represent the team in communication with cross-functional teams

Skills

Key technologies and capabilities for this role

Fintech Product ManagementUS Payment SystemsCash Clearing NetworksUS Banking RegulationsTechnical APIsUser StoriesProduct SpecificationsSettlement Flow DesignRoadmap ManagementCustomer InterviewsQA Test Plans

Questions & Answers

Common questions about this position

What is the salary for the Product Director role?

This information is not specified in the job description.

Is this position remote or does it require office work?

This information is not specified in the job description.

What experience and skills are required for this role?

Candidates need at least 10 years of fintech product management experience, strong knowledge of US payment systems and cash clearing networks, good aptitude for technical APIs, and skills in stakeholder management and collaboration with cross-functional teams.

What is the company culture like for this team?

The culture emphasizes humility in work and interactions, a data-informed and user-compassionate approach, collaboration across design, engineering, QA, marketing, compliance, and growth teams, and a strong work ethic to meet tight timelines.

What makes a strong candidate for this Product Director position?

A strong candidate has 10+ years in fintech product management, deep knowledge of US payment systems, technical aptitude for APIs, passion for customer-facing products, humility, and proven ability to manage C-level stakeholders and deliver complex projects on time.

Crypto.com

Cryptocurrency trading and financial services platform

About Crypto.com

Crypto.com provides a platform for trading and managing cryptocurrencies, catering to over 100 million customers worldwide. Users can buy, sell, and store various cryptocurrencies while benefiting from services like transaction processing and card issuance. The platform generates revenue primarily through transaction fees and premium services, ensuring a secure and user-friendly experience. What sets Crypto.com apart from its competitors is its strong focus on regulatory compliance, security, and privacy certifications, which builds trust among users. The company's goal is to accelerate cryptocurrency adoption, aiming to have 'Cryptocurrency in Every Wallet™' and to support builders and entrepreneurs in creating a more equitable digital ecosystem.

Central and Western District, Hong KongHeadquarters

2016Year Founded

$24.3MTotal Funding

SERIES_ACompany Stage

Fintech, Crypto & Web3Industries

5,001-10,000Employees

Benefits

Competitive compensation package.

Huge responsibilities from Day 1: Be the owner of your own learning curve. The possibilities are limitless and depend on you

International company and team

Risks

Regulatory challenges in South Korea could pose compliance risks.

Integration of traditional financial instruments may expose new regulatory risks.

Expansion into Dubai involves navigating complex regulatory landscapes.

Differentiation

Crypto.com offers the world's largest crypto card program with Visa.

The company integrates traditional finance with crypto through strategic acquisitions.

Crypto.com is a leader in regulatory compliance, security, and privacy certifications.

Upsides

Acquisition of Orion expands product offerings in the UAE's crypto-friendly environment.

Growing interest in crypto-based loyalty programs enhances Visa card offerings.

Eco-friendly blockchain solutions align with Crypto.com's sustainability goals.

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