Product Design Lead at Airwallex

Melbourne, Victoria, Australia

Airwallex Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Payments, Financial ServicesIndustries

Requirements

  • Minimum 6 years as a UX/Product designer with expertise in desktop web, mobile web, and native app experiences
  • Demonstrated success in managing and mentoring designers (2+ years)
  • Strong portfolio demonstrating complex systems, multi-channel user journeys, and intricate object relationships
  • Proficiency in UX methods (generative research, information architecture, interaction design, user testing) and system-level thinking
  • Excellent communication skills, capable of articulating design rationale to technical and non-technical stakeholders
  • Proven track record of project management and delivery in fast-paced environments
  • Thrives in startup environments with ambiguous project scopes

Responsibilities

  • Collaborate with product managers to define and scope design requirements for upcoming projects
  • Develop lean design project plans to identify challenges, estimate effort, and ensure time for all needed phases of high-quality design work (e.g., research, brainstorming, user testing)
  • Manage project timelines and performance to ensure high-quality, timely deliverables
  • Conduct retrospectives to optimize team performance continuously
  • Work closely with engineers and engineering leaders to involve them in critical design moments and ensure smooth handoffs
  • Research, understand, and advocate for user needs in all stages of product development
  • Partner with cross-functional teams (product managers, engineers, design system team) to explore and deliver innovative design solutions
  • Lead end-to-end user experience design across desktop, mobile web, and apps
  • Collaborate hands-on with designers throughout their projects, contributing UX expertise to every aspect
  • Develop in-depth domain knowledge of spend management to see the big picture and unite team work
  • Lead a team of product designers and provide mentorship to help them grow their skills
  • Provide concrete, actionable feedback to team members, helping them navigate stakeholder feedback for highest quality results
  • Support growth in team members' craft through coaching

Skills

Key technologies and capabilities for this role

Product DesignUX ResearchUser TestingDesign LeadershipProject ManagementCross-functional CollaborationDesign SystemsPrototypingBrainstorming

Questions & Answers

Common questions about this position

What salary is offered for the Product Design Lead role?

This information is not specified in the job description.

Is this Product Design Lead position remote or office-based?

This information is not specified in the job description.

What experience and skills are required for this role?

Minimum 6 years as a UX/Product designer with expertise in desktop web, mobile web, and native app experiences is required, along with 2+ years of demonstrated success in managing and mentoring designers, and a strong portfolio showing complex systems, multi-channel user journeys, and intricate object relationships.

What is the company culture like at Airwallex?

Airwallex has a team of over 1,700 of the brightest and most innovative people in tech across 26 offices around the globe, focused on empowering global businesses with ambitious work in payments and financial platforms.

What makes a strong candidate for the Product Design Lead position?

A strong candidate will have at least 6 years of UX/Product design experience across desktop web, mobile web, and native apps, 2+ years leading and mentoring designers, and a portfolio showcasing complex systems and multi-channel user journeys.

Airwallex

Cross-border payment solutions for businesses

About Airwallex

Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.

Eastern District, Hong KongHeadquarters
2015Year Founded
$877.4MTotal Funding
SERIES_ECompany Stage
FintechIndustries
1,001-5,000Employees

Benefits

Hybrid Work Options
Employee Equity Programs

Risks

Increased competition from fintech startups could erode Airwallex's market share.
Regulatory scrutiny in Asia-Pacific, especially China, may impact Airwallex's operations.
Volatility in foreign exchange rates poses a risk to Airwallex's revenue streams.

Differentiation

Airwallex offers a comprehensive suite of cross-border payment solutions for businesses.
The company integrates financial services into platforms, enhancing customer experience and efficiency.
Airwallex's global presence with ten international offices supports its expansive service offerings.

Upsides

Airwallex reported an 83% revenue increase in APAC, showcasing strong regional growth.
The partnership with Carwow enhances Airwallex's visibility and operational efficiency in the UK.
Airwallex's expansion in EMEA with new offices boosts its international market presence.

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