[Remote] Product Compliance and Risk Manager at Paddle

United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

SoftwareIndustries

Requirements

7+ years’ experience in compliance, risk, or regulatory advisory, ideally in payments, fintech, or SaaS
Strong expertise in consumer protection, card scheme rules or payments regulation
Confident in drafting policies, guidance, and compliance frameworks that stand up to regulatory scrutiny
Have run risk assessments on product and commercial initiatives, providing clear recommendations to stakeholders
Experience in cross-functional project delivery, especially remediation or regulatory change
Strong communicator, able to simplify regulatory requirements for Product, Sales, and senior leadership
Detail-oriented, data-driven, and comfortable managing competing priorities in a fast-growth environment
Builder at heart — able to set up processes, policies, and frameworks from scratch in a scaling environment

Responsibilities

Provide compliance advisory to Product and Sales on new features, ensuring compliance by design
Own product risk assessments across the development lifecycle, making sure risks are identified, documented, and mitigated before launch
Lead compliance workstreams in product or seller remediation initiatives (e.g. subscription flows, refund policy updates)
Draft and maintain policies relevant to product and commercial compliance (subscription/negative option rules, scheme disclosures, seller comms)
Support development of seller communications and guidance docs, ensuring requirements are clear and consistent
Manage incidents and issues in the product/commercial domain, escalating high-risk cases to your Lead
Develop and maintain obligation mapping for scheme and product-related requirements, working with Legal to identify applicable regulation
Support regulatory change implementation, embedding new requirements into policies and product controls
Over time, contribute to risk management activities (RCSAs, control testing, documenting control effectiveness)

Skills

Compliance

Risk Management

Product Compliance

Risk Assessments

Policy Development

Regulatory Compliance

Subscription Flows

Refund Policy

Control Testing

Paddle

Platform for SaaS billing and compliance

About Paddle

Paddle simplifies software sales for SaaS companies by providing a platform that manages billing, payments, tax compliance, and customer support. Its tools allow developers to focus on product development instead of administrative tasks. Paddle's all-in-one solution includes payment processing, subscription management, invoicing, and compliance with international tax laws, helping clients streamline operations and scale efficiently. The company earns revenue through transaction fees and subscription plans, aligning its success with that of its clients. Paddle's platform is flexible, easy to configure, and offers extensive API documentation for seamless integration. It also supports webhook notifications for real-time updates. The goal of Paddle is to be a vital partner for software companies aiming to grow internationally while managing the complexities of tax and compliance.

London, United KingdomHeadquarters

2012Year Founded

$283.4MTotal Funding

SERIES_DCompany Stage

Enterprise Software, FintechIndustries

201-500Employees

Benefits

Competitive compensation & share options

Private healthcare & mental health coaching

Flexible time off

Learning & development

Family leave

Wellbeing points

Transportation subsidies

Home workstation budget

Risks

Emerging payment platforms may erode Paddle's market share.

Slower SaaS industry growth could impact Paddle's transaction-based revenue model.

Rising churn rates in SaaS could lead to decreased revenue for Paddle.

Differentiation

Paddle offers a unique Merchant of Record model for SaaS companies.

The platform integrates billing, payments, and tax compliance into a single solution.

Paddle's API and webhook features enable seamless integration for developers.

Upsides

Paddle's AI Launchpad supports the growing trend of AI-powered SaaS solutions.

The new billing features cater to the demand for hyperlocalised payments.

Paddle's all-in-one platform is attractive amid rising churn rates and tighter budgets.

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