Ability to carry out job functions and responsibilities as assigned
Support application of club policies, procedures, and compliance
Act with honesty and integrity, lead with the member in mind, and escalate concerns as appropriate
Ensure a safe and positive environment for members and team members
Embrace inclusion and diversity, work collaboratively and respectfully as a team to achieve goals
Move with speed and agility in all tasks
Innovate and adapt to changing conditions
Maintain a friendly and positive attitude
Understand how to access and read production and/or financial performance reporting for the department
Commitment to GOLD Member Standards (Greet, Anticipate, Appreciate - GAA)
Responsibilities
Provides assistance to Members in the produce department, answers questions, recommends products and safe handling tips, and assists with finding products throughout the club
Inspects, rotates, and stores produce upon delivery, ensuring all received produce meets or exceeds company produce standards
Rotates produce on the sales floor to ensure optimal freshness and variety
Ensures cases and display areas are fully stocked
Keeps produce displays neat and clean
Removes products that are no longer suitable for sale
Maintains the produce reserve stock area
Sorts, displays, removes, and replenishes fresh fruits and vegetables in the produce department
Maintains the overall environment of the department through product knowledge and customer service
Ensures all produce meets or exceeds company quality standards
Delivers service excellence, resolves and deescalates member concerns
Works as a team to deliver GOLD club standards daily (Grand opening look, all items stocked, promotional plans executed, visible accurate signage, clean and organized inside and out)