Procurement Manager at PagerDuty

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Basic Qualifications
3+ years of experience with the Procurement of Software and Services
2+ years of experience with the Procure to Pay Process and the Source to Contract Process
2+ years experience working collaboratively with Legal Functions on supplier Contracts and Contract Language
2+ years of experience in Price / Contract negotiations in the area of Software Contracts, especially SaaS
Preferred Qualifications
Experience with Coupa
Experience with GSuite or Microsoft Suite

Responsibilities

Manage, track and deliver global procurement activities for an organization(s) - e.g. Engineering, Product Mgmt and/or Marketing, our heaviest users of outside suppliers at PagerDuty
Successfully collaborate with Legal on supplier agreements (DPA, MSA and SOW) to reduce risk and liability, while expediting the overall onboarding process for new and recurring supplier relationships
Maintain close and proactive relationships with stakeholders, juggle multiple stakeholder requests, prioritize, and respond timely to requests for assistance
Utilize the Procure to Pay and Contract Lifecycle Management Software Tools for all Contracting Work
Successfully negotiate a global volume of supplier deals/terms ensuring improvement in terms and cost for PagerDuty
Create and deliver strategic Supplier Quarterly business reviews providing insights and recommendations
Assist with various Procurement related process and system improvement projects

Skills

Procurement

Negotiation

Stakeholder Management

Contract Management

Procure-to-Pay

Contract Lifecycle Management

MSA

SOW

DPA

PagerDuty

Incident management and response platform

About PagerDuty

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.

San Francisco, CaliforniaHeadquarters

2009Year Founded

$168.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance

Paternity and Maternity Leave

Employee Assistance Program

PTO (Vacation / Personal Days)

Sick Time

Remote Work

Adoption Assistance

401(k)

Employee Stock Purchase Program

Flexible Spending Account

Student Loan Repayment Plan

Risks

Emerging AIOps platforms may erode PagerDuty's market share.

Economic downturns could affect subscription renewals and acquisitions.

Reliance on third-party integrations poses risks if partners change APIs.

Differentiation

PagerDuty integrates seamlessly with popular tools like Microsoft Teams and Slack.

Recognized as a leader in GigaOm's 2024 Radar for AIOps.

Subscription-based model ensures steady recurring revenue from diverse industries.

Upsides

Enhanced chat collaboration attracts more enterprise clients relying on Microsoft Teams and Slack.

Strategic focus on public sector and Americas sales expands market reach.

Investments by Intech and Quantbot indicate confidence in growth potential.

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