Process Improvement Manager at Elevance Health

Mendota Heights, Minnesota, United States

Elevance Health Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Behavioral HealthIndustries

Requirements

  • BA/BS in a related field and minimum of 5 years process improvement or project management experience (or equivalent combination of education and experience)
  • Minimum of 5 years of experience in process improvement or project management within a healthcare or related environment (preferred)
  • Lean Six Sigma Black Belt certification (preferred)
  • Proven track record of leading successful process improvement initiatives (preferred)
  • Proven analytical, problem-solving, and decision-making skills (preferred)
  • Excellent communication and interpersonal skills with the ability to influence and engage stakeholders at all levels (preferred)
  • Proficiency in process mapping and project management tools (preferred)
  • Ability to thrive in a fast-paced and dynamic environment with a focus on delivering value (preferred)
  • Reside within commuting distance of a Pulse Point office location (e.g., Minnesota)

Responsibilities

  • Lead and manage process improvement projects to streamline operations within the Behavioral Health services organization
  • Utilize Lean Six Sigma methodologies to identify inefficiencies and implement strategic solutions
  • Collaborate with stakeholders to assess current processes, identify areas for improvement, and develop comprehensive plans
  • Analyze data to track process performance and identify trends or areas for improvement
  • Facilitate workshops and training sessions for staff to promote a culture of continuous improvement
  • Develop and maintain process documentation, ensuring all practices align with industry standards and regulatory requirements
  • Monitor and report on the progress and outcomes of improvement initiatives to senior management
  • Champion change management efforts by communicating effectively with team members and stakeholders

Skills

Key technologies and capabilities for this role

Lean Six SigmaProcess ImprovementProject ManagementData AnalysisStakeholder CollaborationWorkshopsProcess DocumentationContinuous Improvement

Elevance Health

Integrated health services and digital platform

About Elevance Health

Elevance Health focuses on enhancing the health of individuals throughout their lives by evolving from a traditional health benefits organization into a comprehensive health partner. The company serves over 118 million people, providing support at every stage of health through an integrated approach that addresses a wide range of health needs. Their services are backed by advanced capabilities and a digital health platform that streamlines access to care. Unlike many competitors, Elevance Health emphasizes a holistic view of health, aiming to redefine health and improve community well-being. The ultimate goal is to make health improvements accessible to everyone.

Indianapolis, IndianaHeadquarters
1944Year Founded
$309.4MTotal Funding
IPOCompany Stage
Enterprise Software, Social Impact, HealthcareIndustries
10,001+Employees

Benefits

Medical, dental, & vision insurance
401(k) + match
Paid holidays
Paid Time Off
Incentive bonus programs
Stock purchase plan
Life insurance
Wellness Programs
Financial education resources
Adoption & Surrogacy Assistance
Dependent-care Flexible Spending Account (DCFSA)
Parental Leave
Parental Transition Week
Critical Caregiving Leave

Risks

Departure of CFO John Gallina may create a gap in financial leadership.
Lawsuit against CMS over MA Star Ratings could lead to financial penalties.
CareBridge integration may face operational challenges, disrupting service delivery.

Differentiation

Elevance Health integrates whole health approach with digital health platform for comprehensive care.
Acquisition of CareBridge enhances home health services within Carelon division.
Strategic partnership with Clayton, Dubilier & Rice aims to innovate primary care delivery.

Upsides

AI integration in home health services can reduce hospital readmissions and improve outcomes.
Predictive analytics support early disease detection, aligning with Elevance's whole health approach.
Telehealth expansion offers opportunities to reach more patients remotely.

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