[Remote] Process Excellence Manager - Technology at Brightseed

Charlotte, North Carolina, United States

Brightseed Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • Bachelor's degree in Information Technology, Engineering, Business, Accounting or related field
  • 7+ years in business process improvement/engineering, operations or transformation roles
  • 3+ years in managerial or team leadership role
  • Experience leading cross-functional initiatives and managing complex process improvement projects
  • Strong skills in process mapping tools (e.g., Visio, Lucidchart)
  • Excellent communication, facilitation, and change management skills
  • IT audit, Compliance, or Technology experience
  • Data certification experience
  • Experience with various technologies, including networks, platforms, and applications
  • Demonstrated understanding of business processes, financial reporting and information technology audit and control frameworks such as SOX, COSO, COBIT, NIST, and OWAS

Responsibilities

  • Business Process Optimization Across Functions: Build and maintain a continuous improvement roadmap aligned to strategic business goals. Evaluate and redesign and map processes in customer service, billing, sales, field operations, finance, HR, and IT. Drive automation, digitization, and workflow orchestration for efficiency, cost reduction, and improved experience. Partner with department heads to identify pain points and high-impact opportunities for process transformation and tailored technology solutions. Champion a culture of continuous improvement and digital enablement. Monitor industry trends and emerging technologies to drive innovation in operational excellence
  • Data Certification & Quality Management: Perform quality testing on key operational and enterprise data such as usage metrics, financials, customer records, and HR data. Certify data used in dashboards, reports, and decision-making to ensure completeness and consistency
  • Internal Control & SOX Oversight: Manage SOX testing and control evaluations across business functions for IT general and application controls. Review control design and effectiveness across systems and processes. Lead remediation and documentation efforts for audit findings
  • Enterprise Data Governance: Promote policies for data ownership, classification, retention, and usage. Partner with data stewards and owners across departments to improve governance maturity

Skills

Brightseed

AI platform for discovering health-boosting compounds

About Brightseed

Brightseed discovers beneficial compounds in nature that can enhance human health using artificial intelligence. Their Forager® platform identifies bioactive compounds—small molecules from plants and microbes that positively affect biological functions. They also offer Brightseed™ Bio Gut Fiber, which contains bioactives that support gut health. By partnering with companies, Brightseed provides insights into bioactives and their health benefits, aiming to unlock the potential of these compounds.

San Francisco, CaliforniaHeadquarters
2017Year Founded
$123.8MTotal Funding
GRANTCompany Stage
AI & Machine Learning, HealthcareIndustries
51-200Employees

Benefits

Hybrid work flexibility
Medical, dental, & vision
Unlimited PTO
Life insurance
EAP
401(k) plan
Mental health platform
Employee discounts
Cell phone & commuter costs
Parental leave

Risks

Increased competition from established brands like Centrum in the bioactive market.
Over-reliance on partnerships like Manitoba Harvest could limit market reach.
Regulatory scrutiny poses challenges as Brightseed expands in the health and wellness sector.

Differentiation

Brightseed uses AI to discover bioactives, accelerating discovery from years to months.
Forager® A.I. maps bioactives to health outcomes with unprecedented accuracy and speed.
Brightseed's Bio Gut Fiber is made from upcycled hemp hulls, appealing to eco-conscious consumers.

Upsides

Growing consumer interest in personalized nutrition boosts demand for Brightseed's bioactive products.
Rising gut health awareness increases demand for Brightseed's gut health-focused bioactives.
Regulatory support for bioactives in supplements facilitates Brightseed's market expansion.

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