Process Engineer Manager- FRM at Capital One

McLean, Virginia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Finance, Financial ServicesIndustries

Requirements

Bachelor’s degree or military experience
At least 3 years of experience in process engineering, improvement, or design
At least 3 years of experience in project management
At least 3 years of experience in risk management
Strong analytical, critical thinking, and problem solving skills (preferred)
Experience defining, measuring, and improving financial processes, especially those supporting General Ledger, Accounting, Financial Planning and Analysis, Capital and Liquidity management, and related activities (preferred)
Proven ability to successfully lead strategic cross-functional process initiatives (preferred)
Ability to distill complexity and drive alignment across stakeholders (preferred)
Proven ability to work independently; flexible to change in a fast paced environment that requires the balancing of competing priorities (preferred)
Process excellence certifications (e.g., Six Sigma Green or Black Belt, PMP, Agile) (preferred)
Experience supporting cross-functional process design in collaboration with technology and business teams (preferred)
Relevant experience in risk and control, operational excellence, or business transformation (preferred)
Proficient with business process mapping, process documentation, and process optimization (preferred)
Demonstrated use of structured methodologies for sustainable improvements (preferred)
Proven ability to enhance operational effectiveness while maintaining or enhancing controls (preferred)

Responsibilities

Lead medium to large-scale, cross-functional process improvement initiatives
Lead end-to-end process evaluations using structured methodologies
Leverage Six Sigma methodology and standardization tools and resources to support strategic initiatives and continuous improvement
Partner with Finance business, Product and Tech teams to redesign existing or implement new processes that reduce manual effort, improve control, and increase transparency
Build strong stakeholder relationships to drive alignment with business objectives, regulatory expectations, and risk management frameworks
Document processes using tools such as swim lane process maps, critical-to-quality trees, performance metrics, control plans, RACI roles/responsibilities
Translate complex or incomplete information into clear, actionable solutions
Drive change management and adoption through clear communication and stakeholder engagement
Anticipate and mitigate risks through proactive process controls and governance frameworks
Own deliverables and timelines by working iteratively, adapting to shifting priorities, and guiding team through ambiguity
Evaluate finance processes from a risk management perspective across areas like General Ledger, Accounting, Financial Planning and Analysis, Capital and Liquidity management, and related activities
Keep abreast of financial industry laws and regulations and provide consultative guidance across stakeholders

Skills

Six Sigma

Process Improvement

Swim Lane Process Maps

Critical-to-Quality Trees

Performance Metrics

Control Plans

RACI

Stakeholder Management

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters

2014Year Founded

$15.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Process Engineer Manager- FRM at Capital One

Requirements

Responsibilities

Skills

Capital One

About Capital One

Benefits

Medical, Dental, & Vision coverage

Onsite Health Centers

Prescription saving with network of local pharmacies

Stock Purchase Plan

Education Assistance

401(k)

Flexible Spending Accounts

Life and Disability insurance

Generous paid time off + corporate & floating holidays

Registered dieticians on site, cooking classes and free virtual fitness classes

Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.

Over-reliance on partnerships could expose Capital One to technological risks.

Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.

The company partners with Khan Academy to provide financial literacy education.

Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.

Data sharing with Worldpay enhances payment security and fraud prevention.

Partnerships with fintechs like Minna Technologies improve customer experience.

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