Process Architect - HR Technology at CVS Health

Richardson, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, HR TechnologyIndustries

Requirements

7+ years' experience as a business analyst or process architect with expertise in defining current state business processes and proposing optimal future state
7+ years' experience with visualization tools like Visio, Lucid, PowerPoint, Microsoft Excel
5+ years' experience with Agile Methodologies and Product Modeling including Agile and Project Management tools like Jira, SharePoint, Microsoft Project and other Microsoft Office tools
3+ years' experience managing and prioritizing multiple initiatives simultaneously
3+ years' experience in portfolio review presentations and stakeholder communication
3+ years' experience executing and delivering solutions (planning, delivering, supporting)
Bachelor's degree required
Preferred: Strong analytical, problem-solving and decision-making skills
Preferred: Adept at collaboration and teamwork
Preferred: Growth mindset (agility with developing yourself and others)
Preferred: Background in HR and Payroll processes with experience on working in HRIT/HRIS
Preferred: Familiarity with change management processes
Preferred: Experience working in large, matrix organizations
Preferred: Experience with SQL and proficiency in creating data visualizations
Preferred: Specialized training/relevant professional qualifications

Responsibilities

Identify inefficiencies and gaps in HR and payroll systems and processes. Document findings and collaborate with technical teams to develop solutions
Analyze and refine existing workflows to enhance efficiency, reduce waste, and align operations with strategic objectives and standardized technology solutions
Act as a liaison between business and technical teams. Present proposed solutions to business stakeholders working with technical teams on feasible solution options
Establish and enforce best practices and streamlined processes to drive operational efficiency and consistency across teams
Define project scope, estimate effort, track progress of multiple initiatives, and present updates during portfolio reviews
Create and deliver clear, compelling presentations to stakeholders. Communicate complex process flows and project updates effectively
Develop visual process flows to illustrate current and future state processes. Explain these flows to both technical and non-technical audiences
Build and manage dashboards in Jira, utilize Microsoft Project and other Microsoft tools for project tracking and reporting
Collaborate cross-functionally in Agile environments and product model frameworks to drive iterative process improvements and deliver optimized, user-centric business solutions

Skills

Process Architecture

HR Technology

Payroll Systems

Process Gap Analysis

Business Process Optimization

Workflow Analysis

Stakeholder Management

Project Management

Solution Facilitation

Best Practices

Agile Methodologies

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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