Privacy Operations Analyst

About Kraken

Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Location Type: Remote Employment Type: FullTime

The Team

We are building an industry-leading privacy and AI compliance program that earns the trust of our clients and staff, and we have an exciting opportunity for the right person looking to develop their privacy career in a global tech company.

You will team up with privacy subject matter experts and key internal partners to uplift our privacy operations and drive our program forward with velocity.

We're looking for someone who brings sharp analytical thinking, takes initiative, and thrives in a fast moving, collaborative environment. You should be able to connect the dots across teams, spot patterns early, and balance big picture thinking with hands-on execution. A strong sense of ownership, integrity, and a drive to push things forward are essential.

This role will report to the Global Privacy & AI Officer as part of our compliance group.

The role is remote and must cross-over at least partially with European timezones.

The Opportunity

• Support the escalation and resolution of complex data subjects rights requests, including access and deletion requests, Do Not Sell / Share requests, opt-outs, the right to an explanation and general information requests
• Take ownership of key parts of our tech integration efforts, including AI-driven solutions, to strengthen and scale our privacy operations
• Help drive operational excellence in privacy by shaping preventative, detective, and corrective controls - from automated SLA tracking to robust DSR response processes
• Offer practical privacy advice to our business partners and support the writing of Privacy Impact Assessments
• Support the privacy team in coordinating responses to regulatory inquiries and managing data subject complaints with rigor and consistency
• Review due diligence responses from data processors and other third party service providers
• Assist in writing and updating policies, procedures, and templates for responding to requests about client data and/or our data protection practices
• Maintain our library of privacy impact assessments, records of processing activities, and privacy guidance documentation

Skills You Should HODL

• 2+ years of operational privacy experience, including advising on data subject rights and implementing scalable processes
• Experience supporting a privacy function in a tech or financial services company
• Experience advising on the GDPR and general knowledge of other key privacy frameworks (e.g., CCPA, PIPEDA)
• Experience designing dashboards, metrics, and project trackers that surface key insights and drive visibility, alignment, and accountability
• Experience with well-known knowledge base, task tracking, or data visualization tools
• Experience in optimizing policies and procedures to demon