Accela

Principal Site Reliability Engineer

Remote

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Requirements

Candidates should possess 10+ years of experience in software engineering or production systems engineering, ideally within a SaaS environment, with proven leadership in platform modernization and containerized architecture such as Kubernetes. They require deep experience with Azure cloud services and infrastructure, strong command of Git/GitHub and version control, expertise in troubleshooting complex, distributed systems, proficiency in Infrastructure as Code tools like Terraform and Ansible, knowledge of scripting languages including Bash, Python, Ruby, or Go, a strong understanding of system internals and system administration, and familiarity with production monitoring, alerting, and logging tools. Furthermore, candidates must demonstrate experience utilizing AI tools like GitHub Copilot to enhance development, along with excellent written and verbal communication skills and strong problem-solving abilities.

Responsibilities

As a Principal Site Reliability Engineer, the individual will lead and execute platform modernization and refactoring projects aligned with CI/CD best practices, drive the full containerization of the Accela platform utilizing technologies like Kubernetes, improve system reliability, scalability, and efficiency through automation and infrastructure code, ensure the availability, performance, and security of Accela’s SaaS cloud services, provide technical leadership and mentorship to junior engineers, perform deep troubleshooting during production incidents, conduct root cause analysis, implement corrective actions, act as a senior escalation point for critical events, design and maintain observability dashboards, effectively collaborate and lead cross-functionally in a remote environment, and contribute to strategic goals.

Skills

Kubernetes
Cloud Engineering
Automation
Infrastructure as Code
Monitoring & Observability
Troubleshooting
DevOps
Security
Containerization
CI/CD
Platform Modernization
Leadership & Mentorship

Accela

Cloud-based solutions for government agencies

About Accela

Accela provides cloud-based solutions designed for government agencies to enhance civic engagement and streamline operations. Its main product, the Construct API, enables developers to create applications that improve interactions between government entities and citizens. These applications can assist with various civic functions, including permitting, licensing, code enforcement, and public health management. Accela differentiates itself from competitors by offering a subscription-based Software as a Service (SaaS) model, along with open-source tools and resources that foster a community of developers focused on civic technology. The company's goal is to improve efficiency, transparency, and citizen satisfaction in government services.

Key Metrics

San Ramon, CaliforniaHeadquarters
1999Year Founded
$151.4MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Government & Public Sector, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Family Planning Benefits
401(k) Retirement Plan
401(k) Company Match
Health Savings Account/Flexible Spending Account
Life Insurance
Disability Insurance
Mental Health Support

Risks

Emerging civic tech startups pose a threat to Accela's market share.
Integration challenges with OpenCounter may disrupt service delivery.
Economic downturns could reduce government spending on Accela's SaaS solutions.

Differentiation

Accela offers a comprehensive suite of cloud-based solutions for government agencies.
The Construct API enables developers to enhance civic engagement and streamline operations.
Accela's acquisition of OpenCounter simplifies permitting and licensing processes for users.

Upsides

Increased demand for digital government services boosts Accela's SaaS offerings.
Smart city initiatives globally expand Accela's market reach.
Data-driven decision-making in government operations increases demand for Accela's analytics capabilities.

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