Principal, Practice Administration at Northern Trust

Chicago, Illinois, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Bachelor’s degree in Business Administration, Information Technology, or related field
5+ years of experience in administrative or coordination roles, preferably in IT or cloud services
Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) is a plus
Proficiency in Microsoft Office Suite, project management tools (e.g., Jira, Asana), and collaboration platforms (e.g., Teams, SharePoint)
Strong organizational, communication, and multitasking skills
Preferred Skills
Experience with ITIL or other service management frameworks
Understanding of cloud service models (IaaS, PaaS, SaaS)
Ability to work independently and collaboratively in a fast-paced environment

Assist in scheduling and coordinating meetings, training sessions, and workshops
Maintain and update cloud practice documentation, templates, and knowledge base
Track and report on key performance indicators (KPIs) and utilization metrics
Support onboarding and offboarding of cloud team members
Maintain resource allocation and availability records
Coordinate with HR and finance for staffing and billing matters
Monitor project timelines, milestones, and deliverables
Assist in preparing status reports and dashboards for leadership
Ensure compliance with internal processes and client requirements
Help manage budgets, forecasts, and expense tracking
Support contract administration and renewals
Liaise with procurement and legal teams as needed
Maintain access and permissions for cloud platforms and collaboration tools
Support license management and usage tracking
Assist with audits and security reviews