Principal, Practice Administration at Northern Trust

Chicago, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

Bachelor’s degree in Business Administration, Information Technology, or related field
5+ years of experience in administrative or coordination roles, preferably in IT or cloud services
Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) is a plus
Proficiency in Microsoft Office Suite, project management tools (e.g., Jira, Asana), and collaboration platforms (e.g., Teams, SharePoint)
Strong organizational, communication, and multitasking skills
Preferred Skills
Experience with ITIL or other service management frameworks
Understanding of cloud service models (IaaS, PaaS, SaaS)
Ability to work independently and collaboratively in a fast-paced environment

Responsibilities

Assist in scheduling and coordinating meetings, training sessions, and workshops
Maintain and update cloud practice documentation, templates, and knowledge base
Track and report on key performance indicators (KPIs) and utilization metrics
Support onboarding and offboarding of cloud team members
Maintain resource allocation and availability records
Coordinate with HR and finance for staffing and billing matters
Monitor project timelines, milestones, and deliverables
Assist in preparing status reports and dashboards for leadership
Ensure compliance with internal processes and client requirements
Help manage budgets, forecasts, and expense tracking
Support contract administration and renewals
Liaise with procurement and legal teams as needed
Maintain access and permissions for cloud platforms and collaboration tools
Support license management and usage tracking
Assist with audits and security reviews

Skills

Key technologies and capabilities for this role

Cloud TechnologiesPractice AdministrationProject ManagementResource CoordinationKPI TrackingDocumentation ManagementBudget ManagementContract AdministrationOnboardingOffboardingComplianceService Delivery

Questions & Answers

Common questions about this position

What is the salary range for the Principal, Practice Administration role?

The salary range is $137,400 - 233,600 USD, which is a good faith estimate of base pay.

What benefits does Northern Trust offer?

Northern Trust provides a comprehensive benefits package including retirement benefits such as 401k and pension.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What skills and qualifications are required for this role?

A Bachelor’s degree in Business Administration, Information Technology, or related field is required, along with 5+ years of experience in administrative or coordination roles, preferably in IT or cloud services. Proficiency in Microsoft Office Suite, project management tools like Jira and Asana, and collaboration platforms like Teams and SharePoint is needed, plus strong organizational, communication, and multitasking skills.

What makes a strong candidate for this position?

Strong candidates will have experience with ITIL or other service management frameworks, understanding of cloud service models like IaaS, PaaS, and SaaS, and the ability to work independently and collaboratively in a fast-paced environment.