Principal Deployment Success Manager at Workday

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

5+ years leading Workday deployments across multiple modules (HCM, Payroll, Financials, Supply Chain)
Expert level knowledge of Workday Deployment Methodology
Proficiency with multiple Workday product suites
Deep expertise in HCM, Financials, and industry best practices
Experience with Financial Services, Higher Education, Healthcare, or Public Sector
Highly experienced and driven professional
Proactive problem solver with exceptional communication skills
Ability to thrive in a fast-paced, dynamic environment

Responsibilities

Lead and manage complex WSP Deployment Guidance Service (DGS) engagements across Workday modules, focusing on full platform deployments and leveraging industry expertise
Own and manage a portfolio of critical WSP accounts for deploying customers, specifically WSP Accelerate Plus tier with Workday Professional Services Advisory footprint
Act as the primary customer point of contact, addressing issues and concerns related to Workday deployment
Drive collaboration with cross-functional teams, including Managing Partners, Customer Success Managers, and Technical Account Managers, to ensure project success
Contribute to the strategic growth of WSP and DGS, including shaping the strategic direction and expansion
Provide strategic guidance to customers during Workday deployment
Influence executive decisions and collaborate within the WSP Account team
Develop and improve the Deployment Guidance Service and mentor the DGS team

Skills

Workday

HCM

Financials

Deployment

Project Management

Customer Success

Leadership

Workday

Cloud applications for finance and HR management

About Workday

Workday provides enterprise cloud applications that focus on finance and human resources for medium to large-sized businesses across various industries. Its main products include Workday Human Capital Management, Workday Financial Management, Workday Adaptive Planning, and Workday Student, which help organizations manage their workforce and streamline financial operations. The software operates on a subscription model, allowing clients to pay a recurring fee based on the number of users and specific modules needed. This model supports continuous updates and improvements to the software. Workday stands out from competitors due to its strong emphasis on customer satisfaction and employee engagement, offering tools like Workday Peakon Employee Voice to enhance workforce experience. The company's goal is to provide essential tools that improve operational efficiency and support businesses in managing their human resources and financial operations effectively.

Pleasanton, CaliforniaHeadquarters

2005Year Founded

$209.4MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Flexible Work Hours

Hybrid Work Options

Performance Bonus

Stock Options

Professional Development Budget

Conference Attendance Budget

Risks

Emerging HR tech startups like Buk could challenge Workday's market share.

Dependency on third-party platforms like Udemy may complicate service delivery.

Strategic shifts under new leadership could disrupt existing customer relationships.

Differentiation

Workday is a leader in cloud-based HCM and ERP solutions for large enterprises.

The company offers a subscription model ensuring steady revenue and continuous software updates.

Workday's focus on employee engagement tools like Peakon sets it apart in the market.

Upsides

Increased demand for cloud HCM solutions boosts Workday's market potential.

AI-driven analytics enhance Workday's financial management offerings with predictive insights.

Workday's partner ecosystem expansion, like with MetLife, opens new customer opportunities.

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