[Remote] Principal, Business Operations at Kraken

Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cryptocurrency, Blockchain, Financial ServicesIndustries

Requirements

5+ years of proven experience in Business Operations, FP&A, Product Strategy, or Consulting at a high-growth fintech, crypto, or technology company, or with a top-tier management consulting firm or investment bank
Proven success leading complex, cross-functional initiatives involving multiple business units (Finance, Legal, Product, KX) from inception through execution
Strong grasp of financial planning, reporting, and controls processes, with the ability to bridge Product and Finance and translate roadmap decisions into financial and operational outcomes
Analytical and strategic thinker, skilled at identifying business drivers and uncovering insights that lead to measurable improvements
Experienced in driving company planning cycles and operational processes that support scale and strong business outcomes
Excellent communicator and presenter, able to distill complex information into clear, actionable narratives for executives

Responsibilities

Drive cross-functional initiatives that enhance processes, strengthen controls, and improve operational efficiency across Product, Finance, Legal, KX, and Compliance
Maintain and refine key cross-functional operations
Define and track enterprise KPI targets, delivering analytic insights that inform Kraken’s strategy and shape priorities across Product and Commercial teams
Support annual and quarterly planning, coordinating inputs across FP&A, Product, and Data teams, and preparing materials for business reviews, board decks, and executive updates
Lead or contribute to integration projects from acquisitions or strategic partnerships, ensuring alignment, synergy, and data consistency across functions
Partner with Finance, Audit, and Treasury teams to build robust business processes and strengthen company-wide financial controls
Build trusted relationships across teams and levels, from C-suite leaders to product managers, fostering alignment, accountability, and execution on key initiatives

Skills

Key technologies and capabilities for this role

Business OperationsBusiness IntelligencePerformance MeasurementFinancial ControlProduct ExecutionEnterprise OperationsPlanningCross-functional CollaborationProcess OwnershipOperational Projects

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a fully remote position with Krakenites located in 70+ countries.

What does the Business Operations team do?

The Business Operations team leads planning, business intelligence, performance measurement, and transformational initiatives, acting as the nerve center of the company with deep insight into business metrics.

What are the main responsibilities of this role?

The role involves driving cross-functional initiatives to enhance processes and efficiency across Product, Finance, Legal, KX, and Compliance, defining enterprise KPIs, supporting planning, leading integration projects, and building financial controls.

What is Kraken's company culture like?

Kraken is a mission-focused company rooted in crypto values, with a world-class team united by conviction in crypto and blockchain, committed to accelerating global adoption for financial freedom; candidates should review the Kraken Culture page.

What should I do before applying to this role?

Before applying, read the Kraken Culture page to learn about internal culture, values, and mission, and familiarize yourself with the Kraken app by learning how to create a Kraken account.

Kraken

Cryptocurrency exchange for buying and trading

About Kraken

Kraken is a cryptocurrency exchange platform that allows users to buy, sell, and trade various digital assets. It offers features that cater to both beginners and experienced traders, making it easy to navigate the cryptocurrency market. Users can execute trades with high liquidity, which means their transactions are completed quickly. The platform charges low transaction fees, sometimes as low as 0%, helping users keep more of their profits. Kraken also provides advanced charting tools to help investors track their investments effectively. Security is a major focus, with multiple protective measures in place to keep user assets safe. The platform supports 70 different asset pairs and is continuously expanding its offerings. Additionally, Kraken offers 24/7 global support to assist users with any questions or issues.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$108.5MTotal Funding

SERIES_CCompany Stage

Crypto & Web3, Financial ServicesIndustries

501-1,000Employees

Benefits

Competitive salary and equity plan

401k contribution plan

Vacation & Generous PTO

Paid Tranings

Risks

Increased competition from Binance and Coinbase could impact Kraken's market share.

Regulatory scrutiny in the EU may raise Kraken's compliance costs.

The volatility of cryptocurrency prices can affect Kraken's revenue from transaction fees.

Differentiation

Kraken offers both spot and futures trading for over 40 digital assets.

The platform provides advanced charting tools for professional traders and technical analysts.

Kraken's 24/7 global support ensures assistance for users at any time.

Upsides

Kraken's acquisition of Staked enhances its staking services for consumers and institutions.

Sponsorship deals with major soccer clubs boost Kraken's visibility and brand recognition.

The rise of crypto derivatives attracts advanced traders to Kraken's sophisticated tools.

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