Senior Project Manager
Abarca HealthSalary not specified
Full Time
Senior (5 to 8 years), Junior (1 to 2 years)
Principal Associate, Project Management - Segment Lead (Hybrid) at Capital One
Richmond, Virginia, United States
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries
Requirements
- High School Diploma, GED, or equivalent certification
- At least 1 year of operations support experience
- At least 2 years of experience with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
- Ability to problem-solve and manage work autonomously
- Strong organizational skills
- Detail-oriented
- Ability to effectively communicate to stakeholders across different areas
- Team player with proven ability to collaborate and build relationships
- Actively seek out customers and contributors, building relationships
- Understand and know when to escalate and what information to include
- Preferred Qualifications
- Bachelor’s Degree or Military experience
- 2+ years of experience in Operations Management
- 2+ years of experience in the Financial Services industry
- Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
- Strong communication, problem solving, and collaboration skills
Responsibilities
- Build, understand, and document requirements to help guide users through a new product lifecycle
- Develop and maintain process documentation and drive continuous process improvements
- Perform quality assurance checks on actions taken to ensure accuracy
- Serve as subject matter expert to outside resources and facilitate education and training
- Assist in the development of mitigation plans and monitor the progression of findings against their mitigation plans to ensure timely closure
- Manage process communications for multiple levels of management, including executive level communications
- Day to day oversight of multiple processes and identify process improvement opportunities with the ability to implement them through collaboration with other groups
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary range for this Principal Associate role?
The minimum and maximum full-time annual salaries for this role are listed below by location, but specific figures are not provided in the job description.
Is this position remote or hybrid?
This is a hybrid position.
What are the basic qualifications for this role?
Basic qualifications include a High School Diploma, GED or equivalent, at least 1 year of operations support experience, and at least 2 years of experience with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
What is the company culture like at Capital One?
Capital One nurtures a work environment where people with a variety of thoughts, ideas, and backgrounds, guided by shared Values, come together to make it a great company and a great place to work.
What skills make a strong candidate for this position?
Strong candidates have the ability to problem-solve and manage work autonomously, strong organizational skills, detail-orientation, effective communication to stakeholders, and proven collaboration abilities. Preferred qualifications include a Bachelor’s Degree or Military experience, 2+ years in Operations Management or Financial Services, and certifications like Lean, Agile, Six Sigma, or Project Management.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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