Principal, AI Modeling & Pricing Scalability

Position Overview

• Location Type: [Not Specified]
• Job Type: [Not Specified]
• Salary: [Not Specified]

Twilio is seeking a Principal, AI Modeling & Pricing Scalability to drive the scale, prioritization, and impact of Twilio’s pricing strategy initiatives. This role is crucial for a multi-year pricing strategy across the Twilio platform, involving multi-horizon planning to prioritize pricing initiatives for customer acquisition, retention, and long-term profitable growth. The position is highly visible and reports to the VP of Pricing & Packaging, serving as a member of the Senior Pricing Leadership team.

Responsibilities

• Harness the Power of AI and Quantitative Modeling: Lead the development and application of advanced AI models and quantitative frameworks to drive portfolio pricing performance and identify untapped margin growth potential.
• Size and Prioritize Pricing Investments: Evaluate market opportunities with rigor, quantifying their potential impact and helping the team develop clear business cases to inform strategic prioritization and resource allocation.
• Drive Scalable Strategic Initiatives: Design and implement portfolio processes that achieve agility and optimize scale across the platform, maximizing efficiency and impact.
• Influence Product Investment Decisions: Collaborate closely with product management and engineering teams to provide critical pricing insights that shape product development and platform prioritization, ensuring market fit and revenue optimization.
• Craft Compelling Executive Narratives: Synthesize complex analyses and strategic recommendations into clear, concise and persuasive executive-level presentations that drive alignment and decision making.

Requirements

• Required:
  • Significant experience (12+ years) in strategy consulting, pricing, marketing, or GTM strategy, with a proven track record of developing and implementing impactful strategies for leading organizations.
  • Deep expertise in quantitative modeling and data analysis applied to pricing, with the ability to translate complex data from disparate sources into actionable insights.
  • Demonstrated proficiency in leveraging AI tools and techniques for analysis, forecasting, and strategic decision making.
  • Proven ability to size market opportunities, develop robust business cases, and communicate findings effectively to diverse audiences.
  • Outstanding communication and presentation skills, with the ability to create compelling executive-level summaries and influence senior leadership.
  • Strong collaboration and interpersonal skills, with the ability to build effective relationships across cross-functional teams.
• Desired:
  • Advanced degree, ideally an MBA, with a strong academic record.
  • Familiarity with technology monetization strategies, particularly for platform-level monetization.
  • Knowledge of CPaaS.

Company Information

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.