Preferred Relationship Manager at Fifth Third Bank

Portage, Indiana, United States

Fifth Third Bank Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, FinanceIndustries

Requirements

  • College degree or equivalent combination of education and experience
  • Experience in a sales environment; experience in financial industry
  • Pass consultative selling skills certification and complete ongoing educational requirements
  • Series SIE, 6, 63 and insurance licenses required; Series 65 required within 90 days for external hires (max two attempts)
  • Demonstrated ability to build and maintain a revenue-producing book of business in the mass affluent segment using internal and external sources
  • Ability to present a professional image for public contact
  • Willingness to travel locally to one or more financial centers
  • SAFE Act registration through NMLS at time of employment

Responsibilities

  • Acquire, grow, and retain bank customers, focusing on Preferred Program customers and mass affluent prospects
  • Proactively contact and service customers in sales and service of bank products
  • Conduct needs-based assessments of prospective and existing clients
  • Engage partners to fulfill client financial needs and provide needs-based solutions
  • Utilize and promote Retail Consultative Sales process and tools; partner with financial center team for referrals
  • Work with internal sales partners to increase referral opportunities
  • Build deep customer relationships to become trusted advisor using consultative sales and service process
  • Execute retail strategies to increase Preferred Program households, fulfill needs, provide excellent customer experience, and remove roadblocks
  • Simplify and communicate complex financial concepts
  • Participate in financial center huddles and meetings; provide guidance to team on referrals/sales for Preferred customers
  • Maintain knowledge of all products/services; stay updated and seek development
  • Meet or exceed investment sales and referral goals in partnership with Investment Executive
  • Initiate and maintain customer/prospect contact via financial center interactions, telemarketing, seminars, and community events
  • Monitor industry/economic trends to anticipate needs and proactively offer solutions
  • Manage risks by following policies, elevating concerns, and ensuring positive customer experiences

Skills

Consultative Sales
Customer Acquisition
Customer Retention
Needs Assessment
Relationship Management
Financial Products
Risk Management
Retail Strategies

Fifth Third Bank

Provides banking, loans, and wealth management services

About Fifth Third Bank

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Cincinnati, OhioHeadquarters
1858Year Founded
IPOCompany Stage
Social Impact, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance
Paid Sick Leave
Paid Holidays
Performance Bonus
Flexible Work Hours

Risks

Rising interest rates may decrease demand for loans and mortgages.
Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.
Sophisticated cybersecurity threats pose risks to customer data and trust.

Differentiation

Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.
The bank emphasizes community engagement and financial education for client empowerment.
It provides a wide range of insurance products, including life, health, and disability.

Upsides

Increased demand for digital banking boosts Fifth Third Bank's online service offerings.
Partnerships with fintech enhance technological capabilities and customer experience.
Growing interest in sustainable finance attracts environmentally conscious customers.

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