Practice Manager at Ada

Dunstable, England, United Kingdom

Ada Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
NoVisa
Pharmacy, Healthcare, RetailIndustries

Requirements

  • Fully qualified pharmacist registered with the GPhC
  • Accredited to deliver national and local services for the NHS and private healthcare
  • Relevant safeguarding qualifications
  • Evidence of the right to work in the UK
  • Successful completion of a DBS check and enrollment in the live update service

Responsibilities

  • Lead, coach, and develop the pharmacy team to deliver excellent patient experience
  • Achieve exceptional levels of patient safety
  • Manage and support the store Pharmacist and Pharmacy Colleagues
  • Maintain high standards of professional customer service and compliance within GPhC operating standards and clinical governance
  • Balance the role of line manager and pharmacist
  • Deliver results by inspiring and motivating the team
  • Take direct responsibility for the support and development of all direct reports and locums
  • Comfortably challenge and solve difficult situations
  • Maintain solid connections in store and with field teams
  • Support the drive to make Asda Pharmacy the best in class

Skills

GPhC Registration
Pharmacist
NHS Services
Private Healthcare
Safeguarding Qualifications
DBS Check
Team Leadership
Patient Safety
Clinical Governance
Customer Service
Pharmacy Management

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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