Post Office Colleague at Ada

Eastbourne, England, United Kingdom

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Must be over the age of 18 and complete a safeguarding check
Weekend working is a requirement
Naturally friendly and eager to work with the team to deliver great results
Good computer skills
Attention to detail
Care about giving customers a great experience

Responsibilities

Represent Asda and the Post Office brands
Sell stamps, pay bills, and collect parcels
Inform customers about products like savings and insurance
Talk confidently about products and ensure customers have all necessary information
Use initiative and conversation skills to identify and recommend other products or services
Look after customers' mail and ensure it leaves with the correct collection
Follow the Post Office's strict security procedures

Skills

customer service

sales

computer skills

attention to detail

Post Office procedures

mail handling

security procedures

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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