Hiller Plumbing, Heating, Cooling & Electrical

Plumber - Residential Service Tech

Crossville, Tennessee, United States

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$18 – $30Compensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Industrial & Manufacturing, Consumer GoodsIndustries

Requirements

Candidates should possess a High School diploma or GED, a valid driver's license, and must be approved to drive by Hiller's insurance carrier. Prior experience in plumbing installation, maintenance, troubleshooting, and correcting diverse plumbing service issues is preferred.

Responsibilities

The Plumber - Residential Service Tech will create a positive customer experience by completing service calls correctly the first time, ensuring quality and adherence to applicable codes and Hiller standards to avoid refunds and recalls. They will adjust, repair, and replace sewage and sump pumps, communicate the benefits of Club Memberships, complete all required documentation, provide accurate pricing, cut and assemble pipes, perform plumbing inspections, repair drain and water lines, prepare detailed finding reports with pictures, and perform other duties as assigned.

Skills

Plumbing

Installation

Maintenance

Troubleshooting

Customer Service

Pipe Fitting

Drain Repair

Sewer Repair

Water Line Repair

Inspection

Documentation

Hiller Plumbing, Heating, Cooling & Electrical

Plumbing, HVAC, and electrical services provider

About Hiller Plumbing, Heating, Cooling & Electrical

Hiller Plumbing, Heating, Cooling & Electrical provides a range of maintenance services for homes and businesses, focusing on plumbing, HVAC, and electrical work. Their services are delivered by skilled technicians who prioritize customer satisfaction, backed by a guarantee that if customers are not happy, the service is free. Hiller stands out from competitors by offering transparent pricing and various financing options, making it easier for clients to afford necessary upgrades. The company operates under a philosophy called WIN5, which aims to benefit customers, employees, the company, communities, and vendors alike. Hiller's goal is to ensure high-quality service and customer loyalty while fostering a positive business environment.

Nashville, TennesseeHeadquarters

1990Year Founded

VENTURE_UNKNOWNCompany Stage

Industrial & ManufacturingIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Paid Vacation

Paid Holidays

Employee Referral Bonus

Risks

Increased competition in the Southeastern US could erode Hiller's market share.

Rising raw material costs may impact profit margins and pricing strategies.

Labor shortages in skilled trades could affect service quality and availability.

Differentiation

Hiller guarantees satisfaction with 'Happy You'll Be or the Service Is Free'.

The company offers transparent, no-surprise pricing to build customer trust.

Hiller's WIN5 philosophy ensures benefits for customers, employees, and communities.

Upsides

Smart home integration offers growth opportunities for Hiller's HVAC and plumbing services.

Demand for energy-efficient systems allows Hiller to promote eco-friendly products.

Subscription-based maintenance services provide steady revenue and customer retention.

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